I deliver fresh, seasonal flowers, weekly to your door ready for you to cut and plonk straight in a vase, with tips on how best to arrange them.
Good delivery service, flowers usually in good condition. Arrangements tend to be too white - this has been better recently but there were no coloured flowers at all in the Christmas delivery. My wife had to get a bunch from elsewhere to give it a bit of life.
The Quality has decreased in the past year, I always have to buy additional flowers. I have been trying to cancel my subscription but they make it impossible.
Recently had flowers delivered they were stunning the quality was fantastic.The care guides were great and they are still looking fantastic ten days in Lovely delivery man took the time to communicate delivery n the service was without issue Subscription I can’t recommend enough just five star with Freddie’s flowers Thankyou once again
Amazing Flowers from Freddie’s. Such a wonderful gift to receive! Great service 🫶
Totally amazing flowers!! Even down to the packaging, the fresh flowers and the guide on to how to arrange the flowers is brilliant! Can't wait for my next box!!
Update Was contacted by customer services who helped to resolve the issues and restore my faith, thank you Caitlan Was really looking forward to receiving my first order of flowers only to be disappointed the three stems of alstroemeria were missing so the flowers could not be arranged as instructed and therefore was not looking as great as they should have been for Christmas, I sent an email to Freddie and was offered 25% off my next order, which doesn’t really make up for the disappointment and assuming that I would want to reorder. I had also arranged a month gift order of flowers for my Mother as a Christmas present which also included a vase, flowers arrived but no vase, not a very good start. Update vase arrived thank you
Fab flowers which are always so fresh they last so well! Great colour combinations too! Love unpacking my box !
Lovely flowers!
I love using Freddie’s Flowers! It’s such a delight receiving the flowers and the delivery guys are always lovely! Would highly recommend
Beautiful flowers and excellent customer service
Yet another terrible box received. This I can safely say will be the last. I treated myself to the nutcracker box for Christmas for £70 which contained 5 x amaryllis, eucalyptus, berries and greenery. The berries were already falling off into the box upon delivery, the amaryllis were bruised and never opened properly and the eucalyptus was brown and dull. No Christmassy extras in the box like some sparkly twigs or any extra greenery. Absolutely not worth the money. I did get a refund on the 2nd attempt when I called the customer services based in South Africa!!!! Just don’t bother wasting your money. The couriers I must admit are partly to blame as I’m sure they just get thrown around in the back of vans but I have decided enough is enough. It just doesn’t work.
Fabulous customer service. I needed to amend my order and it was completed so fast. Much appreciated and will order again and again Thank you
Updated. *Following the disappointing order and my review, Freddie’s got in touch, provided a full refund and offered to provide a free bunch of flowers in recompense. So although the initial experience was disappointing, and when it is a gift it is important that it’s right first time, they subsequently went to considerable lengths to make up for it and their customer service was very good. I think I’d probably give them a 3.5 overall.* I used Freddie’s Flowers to send a special birthday gift and was very disappointed with the result. Tired looking flowers, past their best. The two stars are given because they arrived on time and at the right location. Hopefully they perked up significantly once put in a vase.
Flowers really really poor. I ordered a Christmas bunch and the flowers did not look as advertised - they were purple with no Christmas colours, vibe at all. Shocking for £55.00 - RIP OFF!
Ordered my flowers before Christmas so I would have a nice center piece on my table for new years. Considering they claimed next day delivery 3 days at the most I didn't think this would be an issue. False information shared. Had to log on my account today after several 'get ready' emails and no flowers, to find out they will not be delivering till after the new year and the flowers coming are not what I selected. The prophecy of the petal bunch does not look worth the money, its very baisic compared to what was advertised and I could make something that looks like this from wildflowers around my area honestly. Really really dissapointed to be honest and feel this was falsely sold. Im also very uncomfortable that you have to email to cancel. You should be able to do this online considering the amount of editing you are allowed to do, it is clear they have chosen to do it this way to make leaving more challenging. Honestly I'm so dissaponted and will be going getting my flowers at the local supermarket for half the price and twice the amount of flowers without all this hoop jumping. The reply on here was far more polite than the email sent. Refusing to reimburse me and being generally abrupt. I cannot advise skipping this company enough. False advertising, false product sales and horrible attitude. I do not want you to contact me again, the same copy and paste message over and over is just frustrating in my inbox. Now after leaving this review I'm being harassed with phone calls and emails. cannot stress enough to stay away from this company, its ridiculous
After two orders of Freddie’s flowers I can say that the flowers are beautiful, the packaging is well done, really everything is great. You’re paying for a premium delivery service. The only negative is that ever since I’ve started using this service, my flat has been full of tiny flying bugs that have been hard to get rid of. Quite annoying.
So disappointed that Freddie’s Flowers has not delivered my dad’s Christmas gift as ordered. ):
Fantastic flower delivery service. My first box was the Christmas bouquet and it is stunning. Dark reds and white with some gold painted twigs. The arrangement guide was very helpful and beautifully illustrated. I also received the amazing large vase. The packaging is so beautiful we have already got crafty with it too. The courier they use was great I added my safe place which was used as requested.
Received some flowers from you via a friend and so disappointed they were sent out on the 22/12/2024 I received them today 24/12/2024 They were completely dried half dead and not all the flowers that should have been in the arrangement. I spoke to a lady on the phone and she told me to put them in water. No help what so ever. I asked her to relay this message but I doubt she will wasn’t really bothered. Will tell the person who sent them not to use them again.
Jacqueline Murfitt
Jan 03,2025Once again rather than ringing the door bell the delivery driver dropped the flowers over the back gate & as a result some were damaged. 10 days later (water changed as suggested) the Lillies have not opened & many flowers have wilted before opening - most disappointig.