I deliver fresh, seasonal flowers, weekly to your door ready for you to cut and plonk straight in a vase, with tips on how best to arrange them.
My 'regular' service is almost always late. You charge in advance for flowers that you haven't delivered - and your drivers either don't bothering ringing the door bell or don't seem bothered about being well outside their delivery timeslot. I used to love Freddies flowers - but about to cancel. They are not cheap and if you can't provide a basic level of customer service it's not worth the angst
Freddie's Flowers offers beautiful and long-lasting floral arrangements with a personal touch. However, there are issues with customer service, particularly when trying to cancel a subscription, which has been frustrating for some. Despite these challenges, the flowers themselves are generally of good quality and often surprise with unique selections. Overall, a mixed experience due to customer service hurdles.
Excellent flowers, excellent service, excellent price.
Excellent flowers and delivery service. Generally the flowers are top class, although I thought the flowers in the November delivery were a little on the dull side
I have been buying Freddie’s flowers for a while now and have to say I’ve never been disappointed. They are well packed and last, well worth the money
I love my Freddie’s!! The flowers are gorgeous and last 2 weeks. They bring me joy each time! I don’t like to look ahead at what I’m getting so it’s a surprise gift to myself each fortnight.
Consistently excellent flowers which last for 2-3 weeks and we always love watching Freddie’s tips on how to arrange each bouquet. Fabulous value for money and appreciate the flexibility in being able to postpone deliveries. Just a thought but any chance of developing an App to make it easier to log into our account?
Lovely flowers that last quite a long time. Great variety of blooms, some that are new to me. I also like that you have the delivery on the week you want and do not have to have flowers on a monthly basis.
Really beautiful flowers, loved them. However didn’t receive the note with it especially since it was a get well soon gift to someone which was a little disappointing but nonetheless still very lovely flowers!
My initial delivery was late however the response once raised with the customer service team was excellent, refund and another bunch.
Easy to order, hassle free, notification about delivery time so all excellent
Great gift and delivered exactly on time. Thanks
Beautiful flowers and colours
My flowers weren't delivered on the day (I paid extra to have them delivered the next day) but no one told me. i had to call 5 times and email before i could get through and they just said 'delivery failed'. By then the person i was trying to send flowers to had gotten out of hospital so there wasn't really a point any more.
The flowers were great and have lasted for a while. Delivered on time.
The flowers came a day late
Someone bought some letterbox flowers for me as a gift and I have to say I have never recieved such poor quality flowers. I feel so bad that my friend spent £25 on a very poor selection, and the quality was terrible. I rang to complain and they in fairness were quick to say they'd sent out a replacement, but I have to say I can't see how flower delivery of this kind ensures great quality. I had the same issue a number of years ago when I received Freddie's flowers so would not recommend the letterbox version at any point.
Flowers were great but I added a vase to my order which somehow didn’t materialise. I love Freddie’s Flowers when it works but detail is not really their strength.
I absolutely love Freddie's Flowers. I have 2 weeks to love and see the flowers unfold to their perfect glory! They keep fresh for so long and I learned a lot watching Freddie's arrangement tutorials!
MARY HUNT
Nov 29,2024I had a problem with a Freddie’s flowers delivery and lack of communication, today I had a call from Freddie’s flowers with an apology, refund and complimentary flowers it was more than I expected when I complained so they have been more than fair the lady I spoke to was lovely. So I would now be happy to recommend them Many thanks