Freeway Insurance Services Limited are taxi insurance specialists, offering high quality insurance products at competitive prices.
My renewal came, according to their new system no need to talk enter all the details Renewal happen automatically spoke to chat all confirmed send me the certificate. After that they don't know about my points even i enter my check code. After 2 days time they cancelled because they don't know about my points. Lost more than £750. The 450 more than previous year as well. Stay away from Freeway. They rip off
joshua was very helpfull renewing my taxi insurance
Highly recommended great price
great service, friendly people, welcoming and always able to give advice
The person was great and replied really fast.
The customer service was very friendly I highly recommend this freeway broker thank you guys.
Good service
Leah was swift in dealing with my query
Good service.
The customer service is very good. Very helpfull. They got me the best price compare to other insurance brokers. Thanks
For me part of the reason I stay with a Company is the customer service , I have to say Beth was superb and her renewal price was very competitive
Freeway is cheaper in taxi insurance and very good customer service would recommend to family and friends
The agent made the process easy and simple.
Easy and helpful
Agent explained what's in the policy in few words and made the renewal easy to purchase
I have to change my vehicle policy to new one and everything goes nice and smooth, thanks Leah vernon for your help today.
He was very helpful and kind. I am very happy with the service he has provided
I was with them for a year.They took the money and kept me “busy” with texts to recommend them further.THEY ARE POOR ! And then ..for more than 14 days they persuaded me to stay with them.I made the payment in full 3 days before my renewal- and they declined…I was in they data base for a year and nobody realised that I have less than 10y of UK driving licence.So that put me in financial difficulties, not to mention the amount of stress -PAUSE.ASK YOURSELF- CAN YOUR INSURANCE DO THAT ? We should discuss this with UBER to reconsider if they are worth to be shortlisted.
The Telephonist made me feel comfortable to ask questions and she doubled checked things with colleagues that they were unsure of, which was reassuring. Thumbs up from me
Rubnawaz
Apr 28,2023She was very nice speaking and nice gauid me .