Gamboa - We are the world's leading genuine fashion brand. Our store offers authentic alpaca apparel worldwide. Shop for alpaca ponchos, sweaters, scarves, hats, socks, panama hats and more. Unique apparel that combines natural fabrics, authentic ethnic fashion and urban styles. Gamboa - Wear the adventure.
Absolutely love my Panama Hat, looking forward to wearing it in Florence. Well worth the wait. Thank you.
Très bonne communication client et suivi paquet. La qualité des produits que j'avais choisi est bien au rendez-vous ! "PANAMA" ROSE ! bonnet et pull-over ALPAGA.Prix compétitif . La maison GAMBOA met tout en œuvre pour solutionner votre réclamation ! BRAVO et merci
Fast Delivery. bought 3 Sweaters, all were super soft, Excellent quality, true to size, and the colors in pictures matched items received.
alles super gelaufen, Ware wie erwartet!
Received my Gamboa Panama Hat in a timely fashion!! Stay “OG” Fresh 💪🏾
The hat and the shipping all good. I was able to change the size some time after the initial order without any problem.
Gamboa sweaters are gorgeous and warm. I keep buying them because I love them and everyone compliments me on them, too.
Meine Order sollte 3-5 Tage nach Auftragseingang versandt werden. Bestellt habe ich am 07.03.24. Heute ist der 27.03.24 und die Ware wurde immer noch nicht verschickt. Stattdessen wurde ich aufgefordert, meine Telefonnummer für den Paketdienst mitzuteilen, was mir merkwürdig vorkommt. Ich halte gamboafashion für nicht seriös.
Danke für die Lösung des Problems.
Awesome poncho fast delivery
Fast easy and great poncho
This poncho is nice, warm, and good quality.
The majority of items shown on your website that I might have wanted are "Sold Out"
The poncho I ordered is definitely not alpaca wool and highly synthetic. It is rough and and uncomfortable. Return and refund is not possible only if product is damaged or if I received the wrong product because most products are "handmade and therefore unique for each client", which is not possible if it's synthetic mass produced. The quality of the product is awful and not as described in the description.
I am very impressed with the effort and help that allowed me to exchange a hat for the one that I had ordered in the wrong size. This experience was made easy thanks to Gabriela.
I really like the alpaca wool poncho. I ordered an alpaca wool poncho from a different company years ago and even though I liked it this one seems like it is softer and warmer. Only issue I had was the shipping took a little longer than it was supposed to.
Besides great products, personnel, especially Gabriela, most helpful with complete and clear information. Immediate link to site with new items increased knowledge of merchandise. Sale item attractively presented resulting in unplanned purchase!
Don't waste your money! I bought a panama hat, but I only used it 2 months later on a trip. The hat tore right at the front, at the top, after just 15 days! I contacted customer service and was told they couldn't do anything because it had been more than 10 days since the product was delivered. They offered a discount on my next purchase. I don't want a discount, I won't buy from this store again! You think you're getting a good deal, but it's actually a very expensive price for a low quality product! Hi, my order # is 5030 and the reference number for the support is ## 200776 ## Thank you. Hello, any updates? Is there another way to contact you? Again, DON’T WATE YOUR MONEY! Here you have a good example on how terrible is their customer service. I never said the hat arrived in bad condition! I bought it for my vacation (in advance of course) so I used it after 2 months for less than 15 days as I didn’t use it every single day. Even if I had used it for 2 months, don’t they say their product is very high quality?! A quality hat won’t tear after 2 months, much less after 15 days!!
DONT BUY FROM THIS COMPANY. They sell used products and you have find human hairs in their products like absolutely disgusting. Products are mentioned as new and plus these sweaters come pilling like someone wore it for Atleast a year. There’re other companies like Quince that offer better products for a higher price. I wish I can post pictures to show this atrocity. Crazy thing is you can’t even post a negative review on their website they will take it down 🤣
Larry Gamboa
Apr 24,2024POOR customer service and return policy. DONT BUY!! Paid $60 for Panama hat. Arrived mishaped and they would not accept responsibility or the return. It was given as a gift so the time frame for return was also restrictive. I was told to reshape it myself. Lol it was a $15 dollar hat they resold for $60 and they wanted me to reshape it myself