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All Gasway boiler installations are eligible for our totally assured coverplan with NO excess charges, UNLIMITED callouts and SAME-DAY callout service available. Please see our website for further information and terms and conditions: https://www.gasway.co.uk/our-services/cover-plans/
Reviews 756
chamberlin
Feb 28,2020Last visit by engineer was for annual gas check in September, as part of our boiler protection plan. Engineer was very good but didn't look inside burner chamber to check that, otherwise it would have been 5 stars.
fiona
Feb 28,2020Always punctual, polite & resolve issues quickly.
Belinda
Feb 28,2020Great to always see the regular man who comes to our area. He does a good job and is friendly and communicates well. Just had an annual service. No problems. Thanks for always sending the same man - it makes it so much easier as he knows the system and has repaired and serviced over a number of years. Thank you.
Simon Hilton
Feb 28,2020Good service in general.
Julie Cuninghame
Feb 28,2020Always reliable and trustworthy
RT
Feb 27,2020Gasway has always given a first class service. Very helpful and courteous office staff. All the engineers we have had have been prompt, efficient and courteous. Would highly recommend Gasway.
Jason Pert
Feb 27,2020Excellent service and professional customer support and professional and experienced engineers on call out
Martin Lippiatt
Feb 27,2020Gasway have provided a good service to us including reassessing our bills when asked when it was noticed we had been over paying. Overall I will continue to keep using them. Thank you
Customer
Feb 27,2020All of the engineers were clean tidy and polite. Explained what work they had carried out and tidied up when they finished. My only complaint would be that if a replacement part had to be obtained I would have preferred the same engineer who started the job to complete the job rather than a different engineer.
Carol Mcilwaine
Feb 27,2020Left lights on up stairs after doing service. Not very sociable engineer at all. Rude to my little 2year grandson whom was just curious about what he was doing .
MR COATES
Feb 27,2020Top quality s rvice
Customer
Feb 27,2020Lady engineer who came did not fix problem with cold radiator in bedroom, all she suggested was that she didn't have heat in on her bedroom. I explained that I didn't want room to become damp. This didn't help me as I said I like a little heat in my bedroom, also asking if I used this particular bedroom. When I made call to make appointment I said it was the main bedroom. When I had the same problem with another radiator in another bedroom, and this was found to be the valve, I did suggest this but engineer said no it was not the problem.
rosie
Feb 27,2020they were quick to respond ... efficient ... and very reassuring and helpful
Polly sambrook
Feb 26,2020Great service, lovely workers, good callcentre. They did their best to get to me, even out of hours. A relief to go straight to Gasway instead of having to go through housing association.
Samantha Loverly Rowe
Feb 26,2020the same guy always dose around thetford im now in my 14 house ive had and hes been to every one he is a realy nice guy who nos his job
Customer
Feb 26,20205 stars they are reliant.
Anthony Boore
Feb 26,2020Excellent Service starting with the Control Room, who confirmed our appointment the day before. Then your engineer, Simon, turned up on time and efficiently carry out the repair plus service.
Customer
Feb 26,2020Great bloke. Happy to have him back again. Cheers
Simon
Feb 26,2020Shocking, If you're looking for a first time fix look elsewhere. It took 3 visits to solve my problem which was quite basic and the customer service was awful. WILL NEVER USE GASWAY AGAIN
DAVID TAYLOR
Feb 28,2020In recent months there has been no call out necessary, however, historically the service has been very good with quick response time Only servicing of boiler in past months Would recommend Gasway..