All Gasway boiler installations are eligible for our totally assured coverplan with NO excess charges, UNLIMITED callouts and SAME-DAY callout service available. Please see our website for further information and terms and conditions: https://www.gasway.co.uk/our-services/cover-plans/
First class service from a professional team. Fast an efficient booking service plus well timed and executed home visit
On time, polite and efficient.
Excellent service. Job done quickly and professionally. Left it all tidy and the engineer was polite and proffesional
Dreadful customer service, want us to pay for a call out prior to the engineer arriving. Won't even let us phone up to pay on the day or make an immediate bank payment when the engineer has completed the fault diagnosis. Then has to phone again to chase for pro-forma which they hadn't sent so we could pay ahead of the call-out. Also take ages to answer the phone. Lauren - I did raise a complaint at the time and was told that someone would call me back on Monday 7th Oct before 5.30pm. No one has.
Called gasway as radiators not working, tried bleeding them but to no avail. I have an 8month old baby too but adamant they won’t send an engineer out. Something to do with flagship contract....load of garbage
Quick and painless, a friendly team and they left the house clean. Great price and coverplan deals too, would recommend.
Have found Gasway to be extremely efficient from booking the appointment to the engineer carrying out the service. It is extremely useful to receive a text to let you know that the engineer is on his way. Everyone is extremely pleasant and I am very happy with the service received.
Courteous in their attitude and professional in their job performance.
Excellent service, friendly engineer. Highly recommended
Consistently good and reliable service over several years.
Have used Gasway for several years now always been very good at what they do from servicing to repairs.
The engineer that came to service the boiler was very professional and friendly. A good all round experience.
Excellent company always brilliant service - very professional and efficient
Great service from Gasway. Arrived promptly. Speedy turnaround for the annual boiler service and good price. Highly recommended.
Had initial issues with a service engineer being able to make the agreed appointment but after speaking to customer services everything was resolved satisfactorily
Great service and came when they said. The engineer was polite and got on with the job
Always had good service. Very polite and friendly technicians too.
fantastic service fitted new boiler for me and maintained it since highly recommend
Arrive exactly when they say they will,contact you to say when they’ll be arriving. Very polite, always show ID, quick service and clean up after themselves
Rose
Oct 08,2019Very good service thanks.