logo
Gasway

Hosted by David Simmons

4.0 (756 Reviews)

To leave a review you need to be logged in

All Gasway boiler installations are eligible for our totally assured coverplan with NO excess charges, UNLIMITED callouts and SAME-DAY callout service available. Please see our website for further information and terms and conditions: https://www.gasway.co.uk/our-services/cover-plans/

Reviews 756

4.0

Out of 5.0

comment
MISS LEE
Aug 21,2019

Gasway cancelled my appointment twice. The second time I was only notified 1 hour before my slot was due to end and after I had already waited 3 1/2 hours at home. On both occasions I had to take time off work to make sure I was home for the service to take place. This resulted in loss of earnings. I phoned on the second occasion to voice my complaint and wasn't even given a apology. Disgusting service. Would not recommend this company.

comment
MR WARNER
Aug 20,2019

On time, efficient service for annual boiler check.

comment
Dave
Aug 20,2019

Brill service gasway

comment
Carl Green
Aug 20,2019

A great service. When you do my boiler . Each year .

comment
Susan Newson
Aug 20,2019

Good contact with customers.

comment
MRS L JONES
Aug 20,2019

Excellent service

comment
Customer
Aug 20,2019

Not a good experience spent months trying to get Gasway to listen regardind a leak in the heating system but to no avail then after damage caused by water leak repairs not completed to an average standard or completed. Then after complaining was told they wouldn't do any further work ... so disappointed I would recommend people use a different company

comment
carol simmonds
Aug 02,2019

hi the gas boiler fitters did a good job but it went down hill from there the electrician was to turn up a hour later did not turn up so i phoned gas ways and they said he would be there between 4.30 and 5.30 he did not turn up phoned again was told he was not answering his phone said they would phone back they did not so i phoned again and again at 7pm they said they were not going to do it till the next day i asked to speak to manager he would not speak to me said it was not urgent does not care if you have hot water or not they just do not care about the customer the lady on the phone was helpful

comment
Jane Potter
Jul 29,2019

Very polite young bloke, who serviced our boiler today.

comment
David Uden
Jul 26,2019

Gasway have always provided us with a prompt, friendly and efficient service. Excellent response times and good value for money.

comment
IAN CRANE
Jul 24,2019

The two guys completed the job in two days. They done a super job in a professional, caring and tidy way, They were both very nice people. I'm extremely pleased with the whole job.

comment
MISS JARVIS
Jul 15,2019

Turned up for appointment when they said they would did there job and left no problems and happy with service.

comment
Richard W
Jul 10,2019

Appointment booked for 11am (have answerphone message as proof) tech turned up before 8am we weren't dressed, kids still at home, can't do school run as planned. Why bother giving appointments if you're going to be 3 hours early? Technician just said "Got somewhere else to be at 11am". Well do that one at 8am then. As he wasn't due until 11am we had washing machine on, dishwasher on all of which will have to be restarted later on. I wish we could never see this company again. On the plus side this guy at least shut the front door behind him, first one that's done that.

comment
Mrs Halford
Jul 09,2019

Engineer very professional and competent

comment
MRS BERRY
Jul 08,2019

I believe my Gasman was named Billy boardman. He delivered excellent service and even elevated my mood. Excellent service, brilliant man. L.J.Berry

comment
Bolingbroke
Jul 08,2019

Great guys, very helpful and friendly

comment
kenneth clarke
Jul 08,2019

on time and efficient

comment
Angela
Jul 08,2019

Gasway engineers are always professional, polite and helpful. I have never had any cause for complaint. They arrive on time and accommodate me when I’m on a tight schedule

comment
Customer Mr EJ Phillips
Jul 08,2019

Very good service and helpful

comment
Mr Shreeve
Jul 08,2019

Swift service as always

0800 074 3030 [email protected]

18 Burnet Road, NR3 2BS, Norwich, GB

http://gasway.co.uk

Contact Here
Recently Added