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All Gasway boiler installations are eligible for our totally assured coverplan with NO excess charges, UNLIMITED callouts and SAME-DAY callout service available. Please see our website for further information and terms and conditions: https://www.gasway.co.uk/our-services/cover-plans/
Reviews 756
Mrs T Moore
May 14,2019Been using them for years at 2 different addresses, on a service plan. Fast efficient service. Telephone staff helpful with appointments and knowledgeable and reliable engineers. No hesitation in recommending.
Timmy
May 14,2019Quick friendly service, answered my questions well
Donna Steen
May 14,2019good service arrived on time
kate
May 14,2019Arrived on time. Quick and efficient service
Customer
May 14,2019You have great employee who has been sorting my boiler out, with the problems that it has had, A+.
Colin Mawbey
May 14,2019Good reliable service... and competitively priced.
Andy Beck
May 11,2019Brilliant service. Really happy that we had our boiler renewed through Gasway. The service plan that we took on has paid for itself through the free yearly services alone.
Barbara gaine
May 11,2019Very polite and friendly service
C.A.M
May 09,2019Pleasant and efficient workmen.
RLYNDS
May 09,2019Very happy with the service we have received from Gasway. Always speedy and have resolved all our heating issues.
Thomas Atkin
May 09,2019Did a good job.seems to be ok so far.
Mrs Sanders
May 08,2019The response was very good and the result was very satisfactory.
Robert Grainger
May 08,2019On time, quick, efficient, cut immediately to the cause of the problem. Courteous, clean and reasonably priced. I don’t know what more you could ask! Oh, yes, my wife said that he was good looking too...
Anthony
May 08,2019On time good price. Reliable. cleaned up after. What's not to like
Julie Hodges
May 08,2019The engineers are always really helpful and professional but I really struggle with their customer service. I was waiting all day for a boiler repair two days before my husband's funeral and kept being told that they couldn't guarantee it. Despite paying for a platinum service. Luckily the engineer did arrive but the people dealing with my call showed no concern or assistance despite knowing my circumstances. Paying for platinum service guarantees only a 24 hour response to diagnose the problem, not to fix it. Update. Further to your reply, I won't contact your customer service team as each time I try to address this, I am just told that you won't offer guarantees in case you can't fulfill, which seems a cop out. I just worry about those in vulnerable conditions. Thank you but as I have explained, I have attempted to address this several times and am just left frustrated with the response. I was in a very vulnerable state two days before my husband's funeral and was certainly not given any priority.
Michael Robinson
May 08,2019Excellent service over the last 7 years. Always punctual and courteous
Customer
May 08,2019Wait in all day to sort heating out for 5 minute visit and heating still not sorted out. Fed up of the heating not working
Mrs M Whitehouse
May 08,2019He was friendly and happy polite
Mr J Ellison
May 07,2019I have never had any trouble with your service
MR DAVID FRY
May 15,2019Response to a leak and continuing low boiler pressure via our insurance cover was pretty good considering the winter call out. The problem was finally resolved after a second visit from this companies representative.