All Gasway boiler installations are eligible for our totally assured coverplan with NO excess charges, UNLIMITED callouts and SAME-DAY callout service available. Please see our website for further information and terms and conditions: https://www.gasway.co.uk/our-services/cover-plans/
Brilliant service. Operator knew his stuff and serviced boiler
I am very happy with the service they provided, I and my children all suffer with anxiety and find it very stressful having strangers in our home but the gentleman who attended was extremely polite and considerate of this. I would recommended them
Excellent Service from start to finish.
Shocking customer service, both from speaking to their central team and also engineer visits. Had to take 3 days of work waiting for an engineer. 3 appointments made of which one did not turn up and told at 6pm cannot make it and the other 2, engineer arrived at 5pm after waiting in most of the day and both times incorrectly diagnosed the issue. Spoke to call centre a number of times and promised call backs which were never done and had to chase. Tried to speak to a manager after registering complaint and told 48 hours for manager to call me! To be fair, customer care manager did phone within a couple of hours but damage already done! In the end, had to complain to Scottish power and alternative company used.
Great service, but quite expensive for parts. I would have liked a discount as the repair was part of our ongoing annual service contract
Fixed the problem!
Excellent service and lovely people who come out. Not patronising and very thorough! Thank you gasway!
Very professional and friendly service , also very thorough and helpful
Fabulous service, could not be bettered. thank you
Excellent service every time
Had our fireplace removed. Excellent work by all involved quick clean and competitively priced.
Efficiency as usual. Very pleasant young man. Arrived within allotted stated time slot. Very professional and helpful.
Arrived on time, Did a thorogh job, Always comes when I have a problem.
Yes would recommend very hard working people and tidy best we have ever had.
The engineer was professional and carried out his work speedily.
Excellent service from Gasway punctual polite and kept up to date with parts ordered if needed
Great service was very informative and fixed problem with no fuss
Problem solved, thank you
Had a appointment no one turned up
Brain Handley
Jul 08,2019Good service my boiler was fitted in one day and works fine . Not to sure how to set the room gauge but a representative came back a few days later and got me up to speed with it . I would fully recommend Gas Way to anyone.