We look after the legal side of residential property sales, purchases and remortgage. We act for corporate clients, 'High Street' Lenders and individuals wishing to change their mortgage product from one brand to another.
We are based in Maidenhead but provide services to customers and clients nationwide. We are available for personal meetings with our local clients and available on the phone for our clients who are based elsewhere in the country.
Excellent service and communication. Thank you for your help in remortgaging my property.
Very smooth and easy to deal with process. Grace handled our case with professionalism and care. All requests were dealt with accurately and timely. Would happily recommend.
Excellent support, efficient and fast response to all queries. Would definitely recommend their service.
My experience with Gordon lawyers - First time using the firm for remortgage purposes. Received documents which required signing. Called the company for someone to go through the paperwork with me to help understand how to fill out correctly. Upon completion of this task i sent back via post. I received an email stating it is not acceptable & that it must be filled out again. FINE! I called up asking why this was the case as everything i did i.e filling the paperwork out was under the instruction of the advisor over the phone. (help over the phone) I then asked for a small compensation of £20 for the inconvenience to which i was told it was my fault for not filling correctly. I argued back that i went through the docs with a colleague from the company and that i filled with help from the team before proceeding. Nevertheless, i asked the advisor to send out compensation to which i was told the message will be passed on. Following morning ive called to chase this up of the cheque to which i was told it wont happen & it needs to be investigated of which advisor said all this. I stated do this in your own time. I wish to progress. Again i was told in the nicest way to do1! I stated I dont wish to continue business to which they were glad & happy to close my case! The stage i was at was signing the documents. Which is the endgame literally! So close yet so far!!! in the final stages ruined by own staff! Customer service was dreadful. Not helpful! Avoid if you can!
GPL kept me in the loop every step of the way. The communication was excellent and the ease of use of their portal made the experience very painless from conception to closing. The staff was extremely helpful.
Remortgage and change of mortgage supplier. A brilliant process with clear and easy online portal. Ashley kept me up to date and made process very easy. Thank you
Just completed my remortgage and the online portal made the whole process relatively stress free. Grace always replied to my messages clearly and promptly.
terrible service made me a £500 offer for hundreds of thousands loss
Efficient, proactive and the online tool kept us up to date on progress. When we did need to speak to someone to explain any part of our case we were easily able to reach someone by phone. (Our case officer was Ms. K*- M* O* ) It was a straight forward conveyancing but it was executed at the pace we required, thanks.
Shona who dealt with my remortgage was always helpful and quick to respond. My only issue was, and this is probably because I'm old fashioned, was the inability to speak to someone. There were times where I was unsure of what action to take and, although Shona was always clear and speedy in her response, I would've liked to have been able to talk to someone on the phone
Experience was really smooth and doing online was so easy to communicate and very responsive.
Company was professional and efficient. The member of staff allocated to deal with my remortgage was excellent, very responsive and proactive and explained the process in an easy understandable way. Was a very smooth process all the way through. I would not hesitate to use them again.
Just completed my re-mortgage that was handled by Ashley Howell and found the whole experience really efficient and straightforward. Liked being able to do it all online, Ashley was really responsive and so I always knew where things were up to at any one time. Don't anticipate re-mortgaging in the future but would definitely come back here if I did!
Helped me with a recent remortgage. Seamless support and Victoria was quick to respond to any query. Would def recommend.
Great Experience, good Communication, Informed Communication , Fast completion
We remortgaged with GP lawyers and our case was handled by Pamela Buitrago-Bonilla. The remortgage went on smoothly without any last minute hiccups. It is easy to underestimate the ways this can go wrong, and we have had it before when we paid the higher rates due to failed remortgaging. The online system is very helpful to exchange messages and documents, so that helped a lot. We did have to fill in a lot of documentation, so that felt frustrating at times, but it was all part of the success on the day. Overall very happy and would use again. Thanks
Very easy and efficient process
Great, fast service
The whole process was hassle free. I called them up for help with the initial paperwork and they were happy to answer all of my questions patiently. very happy overall.
Karolina
May 12,2023Just completed our remortgage and change of mortgage lender that was handled by Michael Adams. The online system worked very efficiently and spared us unnecessary stress. Communication via this portal was good, sending messages and filling out documents went quite smoothly. We can recommend GPLawyers.