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GreenGeeks Web Hosting was launched in 2008 and is a leading web hosting provider powering over 300,000 websites in over 150 countries. GreenGeeks offers its customers a better web hosting experience from its specially engineered web hosting platform.
Enjoy hosting from any one of our 5 data center locations, which include advanced speed technologies, enhanced security, expert 24/7 support and feel good about on a hosting platform that is making a difference with our renewable energy commitment.
Reviews 327
JANNA ROZNOS
Mar 01,2025Green Geeks is very responsive with feedback and answering any questions, and they also have some really informative educational videos as well. The web designer I employed recommended them and Im so glad she did.
Jeff Wylie
Feb 28,2025This group provides excellent service follow up and take the time to understand your issues and tailor their support to successfully meet your needs. Their follow up is matched to your level of understanding and they tailor their support accordingly. :). Jeff.
Victory
Feb 27,2025GreenGeeks is my hosting hero! It’s completely stress-free—rock-solid servers mean no 404 errors or downtime worries, just pure peace of mind. I rarely need support, but when I tested them, their customer service was lightning-fast and genuinely kind, solving issues in a snap. Plus, their eco-friendly vibe makes me proud to be a customer. Love it!
Tony Burgos
Feb 25,2025Stay away from this company. Their cancellation process makes it harder for a user to cancel an account. Most hosting companies offer a single step form to request a cancellation, and it can be set to "Immediately" or by the "End of the Billing Period". Not GG, they make you fill out a multi-steps form, and you MUST do it specifically 5 days before the renewal date, or your plan will be renewed again. Edit after GG's reply: Not true. #1) There is no option to set the cancellation to "Inmediately" or "End of billing Period". # 2) You clearly state in the link you shared that "To Prevent Automatic Account Renewal If you intend to cancel your account or stop the renewal of the account, you must submit a cancellation request form seven (7) business days before the account renewal date." #3) If you really want to be transparent, why don't you add those two options to your cancellation form and make things easier for customers?
Ashkan
Feb 25,2025I am really wondering where does this good rating come from? I have the worst experience with GreenGeeks. Although the support team promptly reply the ticket, bey they are really inefficient. 1- I purchased a VPS from GreenGeeks with their high price in the hope of a good experience. The first shock is that you cannot use your VPS without a domain!!! So I had to transfer my domain from previous registrar (while I was not really interested to, because of their ridiculously high price again). It took 9 days (seriously!!) to get the domain transferred. Although on the paper this job might take up to 7 days, but most of the times it's done in less than a day. 2- After the domain is transferred, it's time to create an account to be able to use the (so called) panel! I created the account, and it was pending for another one and a half day, and they kept replying "Please wait a bit longer". 3- I decided to give up and move out of this scam. I asked the support team that I want to use the one month money back guarantee, they said it's OK for the VPS. But you can transfer your domain only after 60 days according to ICANN rules, however the person was so not-knowledged to know that this rule is not applied to the regional TLDs. 4- I have transferred out my domain anyway, and it showed up in the new registrar, but GreenGeeks panel still shows my domain as active :))))))) Conclusion: I am really pissed off! Although I was able to get back (80%) of the money that I spent, but I was waiting for 10 days because of their incapabilities. The service is really bad, don't waste your money and time here. You will just fall into the trap of sending messages back and forth with their incompetent support team, while your time is being wasted.
Scott
Feb 23,2025After two unsatisfactory responses from green geeks web hosting about their policy of not allowing customers our right to close our accounts with them without their consent, I have also been charged a few days ago for a domain I cancelled before I tried to close my account with them. After thoroughly checking my email (including spam, etc) there wasn’t even any email notification sent to me about an upcoming invoice due. I ask them to respond to this matter here because I find their conduct untrustworthy, so I won’t engage privately. If they mean what they say in their responses by asserting that they are trustworthy they need to demonstrate it. Regarding their former responses to my initial concern about not having control over my own engagement with them, in terms of cancelling products and closing my account, I’ve followed their procedures for doing those things and never got a response. I have two emails from their site that shows both of my requests to close my account… and I never got a response. My account has not been closed. I invite Green Geeks to resolve these matters here. Please note: the information Green Geeks requested of me last time was optional, so I won’t be engaging with anything other than this discussion. Their requests for identity confirmation and other information optional according to Trust Pilot.
Chris Jannuzzi
Feb 22,2025GreenGeeks Support is always great. They address 95% of my issues on the first chat. Support is easy to contact and there is rarely a wait time beyond a few seconds.
Jack Yan
Feb 19,2025I have been using GreenGeeks as the host for all my websites for many years. Besides the reliability and high performance host service, their support is exceptionally great as well. All my requests are dealt with immediately. I must give their service a five star. I would recommend their service to anyone who needs high performance, cost effective and responsible host service!!!
Jennifer Harris
Feb 19,2025I was happy to get support that was professional, clear, and knowledgeable.
Rick Searle
Feb 19,2025I've needed technical support quite a few times since I opened an account with Green Geeks. I manage three websites. I'm not strong on the back end of the websites particularly when it comes to such things as transferring domains and migrating websites. The tech support team has usually been very helpful, although at times they've assumed a greater degree of technical understanding than what I have. In those instances, I've had to ask alot of questions to get them to speak in plain English and leave out the technical jargon.
Kenny
Feb 19,2025Renewal of my billing and domain was simple and automated. Was kept up to date on status and the cost was much less than my prior hosting company.
Drugstore Earth
Feb 15,2025GreenGeeks is the most trusted green hosting which really recognized by the green web foundation. Their customer support is very helpful all through out the process.
Lillian Burchill
Feb 15,2025Easy to correspond with
Joel
Feb 15,2025GreenGeeks support is by far one of the best and quickest in the business, they go the extra mile and if you've had a frustrating time with hosting support, I highly recommend GreenGeeks.
adam
Feb 14,2025Literally one of the best companies I deal with. I don't really know where they are on cost and I originally signed up years ago because they were so carbon efficient but their customer service is outstanding. I wish everyone could do it the way they do. Please don't change!
Elaine Kain
Feb 14,2025I switched to Green Geeks for hosting and domains from Go Daddy a few years ago and have never regretted it! Green Geeks chat assistance has always been friendly, knowledgeable and willing to help with any questions or issues I've had as a customer. I'm not 'the most tech savvy' and they're ... Brilliant. Best service I've ever received, love the entire team!
Betty Moore-Hafter
Feb 14,2025As a new GreenGeeks customer, I couldn't be more pleased with the excellent service I have received. The migrations of my websites from other hosting companies were complicated, but the GreenGeeks migration team did an outstanding job, communicating with me every step of the way and solving all the problems. I feel very comfortable contacting support as the GreenGeeks tech support team aways responds very quickly and is happy to help. They are also respectful and patient with my 74-year-old mind that may need a little more help with the technology! Also, it is consistent with my values to be with an eco-friendly company. So I'm truly happy with everything so far. Thank you, GreenGeeks!
Paula
Feb 14,2025I was given a website to lookup my answer. I later sent and received an email that solved my problem.
ELynn Cormick
Feb 12,2025It was 4 in the morning my time and 5 AM theirs when I got online at GreenGeeks with a billing issue. Not only was the man cheerful and polite, but he knew the solution to the problem almost before I finished explaining it. A few hours later, I got an email from customer support, confirming the solution I had been given that morning. From billing information to customer support, GreenGeeks is the best company I could hope to find. And Tech support doesn't laugh at me when I have an ID10t problem!
1401 Pennsylvania Ave, Suite 105, 19806, Wilmington, US
http://www.greengeeks.com
Breax Technologies Ltd
Mar 03,2025Fast, secure hosting and served with professionals who are very customer friendly. I love their services.