We promise to dispatch any of our customers' orders placed prior to 9am (AEST QLD) on the same day, Monday to Friday. Any orders placed outside of this time frame will be processed on the next available business day. Weekend orders will be dispatched on the following business day. QLD public holiday orders will be processed on the next business day. https://www.gymandfitness.com.au/pages/why-choose-us
Quick response to questions and friendly team
Kind and incredibly fast service.
Great advice from very professional and knowledgeable staff member. I am very happy with the service and the treadmill I purchased. I received a fantastic price and feel I have received a very high quality piece of equipment. Highly recommended and I’ll definitely be purchasing from them again. Thank you
Gym and Fitness have excellent customer service. Whilst there was a problem in delivery that they could not control, once they became aware of the problem they promptly resolved it, and provided a coupon to apologise I’ll definitely be back shopping for gym stuff here again.
Highly recommend buying your fitness products from this company. Items are always top quality and delivery is literally 2 days!
No weights in the sandbag
I bought the USA Force100 and so far looks like a great solid unit. It has endless options to work every group muscle and it is great to have access to the app for workout guidance. The manual doesn’t have any written instructions so you have to be good at deciphering diagrams and planning which parts go first to avoid double handling. I put all it together by myself in about 2-3 days, no big issues. I gave it 4 stars because some parts are already showing signs of rust, I had to rub some Inox on them while installing them while others are extremely easy to scratch and will rust eventually and some of the welded joints are incomplete and once again, they will be very prone to rusting.
The gear is great quality for the price and looks so good in my studio. A couple of spots in the instructions were unclear or suggested the wrong bolt size (m10 x 45 vs 50) but worked it out with some patience.
I live in Brisbane so presume delivery is from Gold Coast. Have made a few orders now and very impressed with the quality of the goods ordered, and the efficient delivery. Exceptional service!
Great communication from the team ! I ran into a dilemma with delivery as Biloela couriers refused to drop my machine to my address after communication with the team at Gym and Fitness we came to an agreement on compensation of me having to retrieve the goods myself as I was on a deadline. Have unpacked the box and everything looks to be in order, can't wait to start using the F100 all in one trainer! Great deal for black Friday specials too winning 😀
Very friendly and helpful staff. Fast delivery. Equipment purchased was well made and easy to assemble. Thank you
The product was great, just the delivery timeframe need to be improved. This is the second time I purchase from you guys and the same delays happened again.
Good quality equipment, fair price, very easy to deal with. Will buy again.
The team at Gym & Fitness were very helpful and informative with my purchases. Everything arrived on time to Melbourne and am so happy with my G6 installation that they referred as well. Great work and thank you so much!
If Gym & fitness keep coming up with such good GYM equipment, I'll run out of room!
The couple of sales people I spoke to at Gym & Fitness were very accommodating & happy to help. The Force USA gear I bought, while expensive (high end but discounted as part of their Black Friday/Cyber Monday sales), is excellent quality. If anything, Gym & Fitness were too keen to ship the equipment! The whole reason I contacted them in the first place was to ask if it would be possible to delay shipping by a couple of weeks (to give me time to clear out/organise the space (garage) I was going to set up the gear in), but I got emails to say it was with the courier a day or two later. I called Gym & Fitness to make sure they were going to hold it for a couple of weeks and they said they would hold it at their depot. Then I got an email from the courier the next day to say it was in transit (Gold Coast to Sydney). I called the courier company to explain the situation and they said they would hold it at their depot in Sydney for a couple of weeks. Then the next morning I got a call from the driver saying he was packing his truck and asked what time he could deliver it to me. I explained the situation to him too and the courier company finally stored it at their depot for a couple of weeks. To everyone's credit (I have no doubt due to my numerous emails/calls asking for delivery to be delayed), the equipment arrived on the day I asked, in excellent condition. Despite the delivery frustrations (and working my guts out to get the garage ready in time for the all-in-one trainer and then spending 3 days dripping with sweat in the December heat assembling it all), I'm a happy customer & love the new weights. Now I just have to put it all to good use (more working my guts out) - I'm a glutton for punishment.
Great Customer service very good communication. Quick and easy very professional. I got the C10 delivered and built it went smooth with no issues at all.
Great customer service through out my multiple orders. Very professional, very helpful. Thank you guys, long term customer now. Cheers
Outstanding service and delivery. Highly rated ⭐️⭐️⭐️⭐️⭐️
Radman
Jan 05,2025I was a Gym and Fitness customer from previous purchases. After receiving an email for a sale, I had a very positive experience purchasing a Force USA Compact Leg Press and Hack Squat from them. They provided the equipment I needed at an unbeatable price and I would not hesitate to buy from them again.