We promise to dispatch any of our customers' orders placed prior to 9am (AEST QLD) on the same day, Monday to Friday. Any orders placed outside of this time frame will be processed on the next available business day. Weekend orders will be dispatched on the following business day. QLD public holiday orders will be processed on the next business day. https://www.gymandfitness.com.au/pages/why-choose-us
The sales and customer care teams, not only provioded guidance about the suitability of the products I purchased, but also followed up with texts offering colour choices that might better match. As I had made the purchases late in the day, the follow-up from the care team was after hours and therefore above and beyond!
Amazing customer service and speed to delivery. Can't speak highly enough!
Great product, and it arrived earlier than expected
Order came from the Gold Coast Gym & Fitness within 3 business days. Console arrived with half of the buttons not working on the Proform H7. I contacted Gym & Fitness and their response was poor. Days later they contacted me to tell me they would contact the third party iFIT. Giving me the run around off the bat. I told them this was not a software issue, it was a hardware issue - the console was faulty. I have not heard back since. Appauled. I will give them another 48hrs to resolve, or be contacting ACCC and Fair Trade.
Always a good experience. Fast order turn around and good gear.
Love the rower force USA r3. I got it at a great price b cause of the Black Friday sale and it didn’t cost much for delivery because I live locally . So happy right now :)
Delivery was prompt. Communication was great. Products were great quality.
The x2 spin bikes that I purchase literally die (the screen) after 4 uses despite constantly putting in fresh batteries. And the seperate air bikes front wheel busted after 10 uses. Terrible quality on all the bikes and would never purchase again
I walked in at the Molendinar's showroom and I was looking for a bench, I was served by Gabriel which explained really well the difference between those two benchs that I was looking for. I bought the expensivest one which has a lot more benefits. I bought I high quality product, with a good price and had a great customer service experience! Thanks Gabriel and Gym and Fitness. Well done team!
Website was easy to navigate. Delivery was prompt. Product ordered (gym flooring) is going to be perfect. I wouldn’t hesitate to purchase from Gym and Fitness again. I would also be happy to recommend this company to friends and family. Well done!
always quick to reply. and shipping was super fast. great products
Ordered some weights from GAF, quick delivery and arrived quickly.
Bought from these guys before. Always easy to deal with and their products are great. After sales service is fantastic.
Super fast service! We ordered a few big tickets items and they were delivered within 4 days (including the weekend). Staff were incredibly quick with email responses and sms. Will buy from them again.
Good price and fast delivery
I’m really pleased with my new home gym. Ordering was easy, and staff were helpful. There was a bit of a mix up when the freight company tried delivering to the wrong address on the wrong day, but luckily I was home and spotted the truck.
The girl who took my order over the phone was extremely helpful and ensured I purchased the correct attachment that would fit my gym. The communication was great throughout the process and the bench I purchased was great quality. Would definitely purchase through this company again without hesitation.
Absolutely fantastic experience purchasing my new home gym equipment. I had constant support with my enquires before my purchase. I even had someone contact me on a Sunday offering assistance. My All in one trainer was super easy to set up and could not be happier! I give the guys at gym and fitness and 11/10.
Excellent deal for my order. Love the shipping discounts. which really helped me saving more on the whole package. Loved it and thank you heaps.
Tony Reiter
Nov 20,2024Help from staff to resolve problems