We promise to dispatch any of our customers' orders placed prior to 9am (AEST QLD) on the same day, Monday to Friday. Any orders placed outside of this time frame will be processed on the next available business day. Weekend orders will be dispatched on the following business day. QLD public holiday orders will be processed on the next business day. https://www.gymandfitness.com.au/pages/why-choose-us
I did not get the my items during 3week and I did not get tracking number in this company.
Fast delivery. Great communication. Good prices and postage prices. Have used this company alot over the years and highly recommend.
Amazingly fast service. You had what we needed. The ordering system was easy. The delivery costs were amazing. And they goods arrived to us a few short days. Super stoaked. Thank you
Really quick and easy to make a purchase. Had convenient payment options. Really quick delivery.
From my initial questions through to the delivery the experience was a pleasure and without fuss. Thibaut was polite, helpful and not at all pushy. I will certainly be using Gym and Fitness for any future equipment needs .
I bought the rep fitness power rack and ares attachment through Gym and Fitness. I went into the showroom located at Molendinar and viewed all of the power racks on display. Jonathan was the sales consultant who assisted me, who I found to be extremely helpful and an ease to deal with. From initial contact through to delivery i found the team to be brilliant. Ive finished setting up my new equipment and I'm blown away with the quality of the rep fitness range. I'm going to change all of my gym equipment to rep fitness range. And I would highly recommend buying through Gym and Fitness to anyone!!!
Recently ordered the AB-4100 weight bench after what felt like months of research. Big thanks to Gym & Fitness for such a quality product and for great customer service. Both proactive phone calls and delivery within a week. Product itself is fantastic, super easy to bolt together. Simple design which is easy to move within my small home gym and be stood upright too. Hard to fault and worth the price.
Gym & Fitness have been a pleasure to deal with from the first enquiry about their products to the delivery phase up to the assembly point. No problem is too big for the team who have gone out of their way to ensure everything is right. Great equipment and great team of people to work with. Thank you Gym & Fitness.
Bought a G1 all in one trainer along with some attachments. Gabriel at the showroom was wonderful and helped me out. I initially had issues trying to pay for my invoice online but Gabriel helped me out and made the process easy.
Good delivery time. Quality and came undamaged.
Customer service was fantastic. The people were easy to deal with, and the turnaround time was great.
Great service over the phone, quick delivery and quality product! Very impressed ! I got the g12 all in one and I love it!
My order had a good turn around on delivery. The product seems of good quality however I am still setting it up and am yet to try it.
Quick and efficient
Contacting your staff for guidance via telephone was easy and Gabriel was super helpful, willing and pleasant to deal with.
Great communication and great speed in delivery.
The initial communication when purchasing the cross trainer was excellent. Then there was no room to advise that I needed it to go upstairs. When it had arrived at your freight depot no one called. I had to chase it up and advise them to take the product upstairs which is where my home office is. They refused to take it upstairs and said that was the agreement between yourselves and them. I had to hire a step trolley so I can bring it up and even then my neighbour had to help me. They wanted it left outside sitting on a pallet. Thats very unprofessional. Putting the cross trainer was simple. Its just a shame that the delivery communication was lacking
Knowledgable customer service reps, high quality range
This year I have purchased a rep fitness bench, force usa X20 all in one trainer, calf block and an extra pair of J hooks for my X 20. On each occasion that I dealt with Gym and Fitness I was impressed with the level of service and value for money. Each item I purchased was dispatched promptly and were received in perfect condition.
Ian
Oct 06,2024Fantastic service, high quality product and delivery was very fast.