HealthCentralUSA.com
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At Health Central USA, we are dedicated to providing our customers with the highest quality natural products designed to support and enhance their well-being. By curating an extensive range of premium vitamins and health supplements, we strive to empower individuals to take control of their health and achieve optimal wellness. Our team of experienced professionals meticulously research and source only the finest ingredients to ensure the utmost efficacy and safety of our products. With a strong belief in the power of nature and science, we are committed to guiding our customers on their journey to a healthier and more vibrant life.
Reviews 704
Leslie Covillo
Feb 08,2024NaKisha was so helpful! I love your products..I also realize it can be a small challenge to ship to the “Land of Aloha” and I appreciate all of the help! Aloha and Mahalo, Leslie
Shirley Waite
Feb 07,2024You responded to my inquiry about where my order was. And you explained that my items are out of stock, and I would be issued a refund. Thank you for your services.
Tyrone
Feb 05,2024After placing an order via your site, I had realized a couple of weeks later that I had not received the item nor received any email declaring that the item was sent. That being the case I contacted customer service and immediately Tracy had reached out and apologized for the misunderstanding and then processed the refund from my order.
Sandra Bell-Duckworth
Feb 04,2024I missed my shipping information and Melody helped me find them and made sure they made it to my home. They have great prices and service.
Ralph Antrita
Feb 03,2024they were very helpful in following up with our order, and gave us the feedback and processed our refund.
Joe Stangarone
Feb 03,2024Many reviews on this site claim that it is a scam. I thought so, too, for a while, but it isn't. When you place an order, be clear if you are signing up for local pickup in the Dallas area. I did this without realizing it and expecting it to be delivered, so there was some confusion. It turns out in the end that the product was out of stock at the manufacturer anyway. Emails were not returned when trying to contact someone about what happened to my order, and the phone number listed on their Facebook page didn't work. This is when I began to think that I had been scammed. Eventually, however, someone contacted me, and a full refund was issued. As with any online retailer I'm unfamiliar with, I should've first seen if I could contact their customer service department before placing an order. I recommend anyone else do the same. This company is not a scam, but maybe a small company still working out the details of order delivery and customer communication.
customer
Feb 01,2024Placed order 1/10, no shipping notice for 3 weeks, so contacted them. They do not have the item in stock and cannot get it. The item I purchased is still advertised for sale. BBB gives them a 1 rating and states they are a scam.
Mrs. Kopish
Feb 01,2024My order could not be filled due to the manufacturer. When I contacted Health Central, I received a quick response from Tracy and my account was credited. She does an excellent job in customer service and I am very pleased with her timeliness.
Colorado Production
Jan 31,2024It's rare to get a hold of customer service within 24 hours and reach a real person! HealthCentralUSA responded quickly to my email and took the initiative to solve my inquiry with the best possible solution in the same initial response email. BRAVO!
Tracy Duckart
Jan 30,2024Nakisha took my inquiry seriously and put in the work to resolve my issue. She was cheerful, personable, thorough, and genuinely helpful.
Vicki
Jan 30,2024Received a quick reply to my email regarding the status of an item purchase; prompt answer and refund on the charge as the item was not available at this time.
Michelle
Jan 29,2024Thank you for the quick response!!!! That made all the difference! ♥️♥️♥️
Jack Masterson
Jan 26,2024Tracy was helpful in explaining the issue with my order and refunding me since it could not be completed. I appreciated the quick service.
KH
Jan 26,2024Great customer service!
Mario
Jan 26,2024I think it's a scam. After waiting 4 weeks for my order I contacted them asking for the status. I was told that the order was entered as "local delivery" even though I was charged $10 for delivery. They immediately cancelled my order without my input or asking what I wanted to do. I told them you are a SCAM!
Sylvia
Jan 26,2024I had been waiting for my order to arrive for several weeks. I wrote "complaining" that I had not received my order and the very next day Melody responded that she had looked into the matter...apparently I did something wrong which being 87 years old does not surprise me. Anyway, she responded and said it was being taken care of.
Karen P
Jan 25,2024prompt and courteous reply from Tracy
Show Biz
Jan 23,2024They've disappeared. So has my order
Chad Bean
Jan 23,2024Nakisha did a great job of researching my order and issuing a refund due to stocking issues.
lisa
Feb 10,2024Consistant great customer service. I always have someone follow up with my inquires. Quality products at a competitive price