At Health Central USA, we are dedicated to providing our customers with the highest quality natural products designed to support and enhance their well-being. By curating an extensive range of premium vitamins and health supplements, we strive to empower individuals to take control of their health and achieve optimal wellness. Our team of experienced professionals meticulously research and source only the finest ingredients to ensure the utmost efficacy and safety of our products. With a strong belief in the power of nature and science, we are committed to guiding our customers on their journey to a healthier and more vibrant life.
I had an issue with my order and the customer service was phenomenal. They resolved it immediately!
When I first ordered , there was a supply chain issue. It affected many purveyors of the product I was trying to buy. I checked in with this company several times over a period of several months and they always were quick to respond and always offered a refund if I desired. I TRUSTED them!
Exceptional prompt customer service.
Melody was great!! She gave prompt and professional service!! She looked into the issue with the item I had ordered and promptly notified me of it. She quickly sent me a full refund when the item wasn't available. I am very pleased! Thank you!
I had a problem getting a Garden of Life product and Tracy promptly responded. She explained the problem and was able to provide me with a refund. Thank you Tracy! Happy Illinois Customer
The email I sent was handled quickly with a good explanation for the problem with my order. A refund was immediately issued.
my order was never received and when notified the company they promptly responded and refunded the order.
Quick response. Appreciate Tracy canceling the order since the product is no longer available and issuing a full refund. Great customer service.
Got immediate response back on my email. Tracy was very helpful.
Slight delay on shipping due to the holiday, my product is awesome!
Melody addressed my concern quickly. Great job! Give her a raise! ππΌ
Ms. Melody is very friendly & knowledgeable. I was very upset with the big delay in shipping. She researched my case, gave a very detailed answer, and issued a full refund right away. Her quick response & expertise in dealing with the situation impressed me. Her kindness has gained customer loyalty.
I made a purchase with them, but the product was out of stock, they canceled and refunded me! a committed company!
I apologize to the company and my previous comments were too harsh. The company was responsive and did provide the refund. The problem was with my bankβs new product rollout which prohibited me from seeing the credit. P.S. Please try not to adverse a product if it is not in stock.
I misunderstood some aspects of the order. The same day I contacted them via email Tracy responded and professionally handled my issue. Thank you
This company is a scam. They have a long history of taking your payment and then forgetting you exist. There is no one there that will address your issues. All of the positive reviews are praising the same Tracy. Check out this KAUZ TV report: BBB Scam Alert: Health Central USA By Chantale Belefanti Published: Dec. 28, 2023 WICHITA FALLS, Texas (KAUZ)
They charged my credit card on Dec. 15th. until today January 3, no news as to when they will ship my order.
Disappointed that was I ordered wasnβt available but very pleased with the customer service & prompt refund/response. Thank you!
This is the best sugar in America. I used it for many years and I am so sorry that I can not order it again. Hope you will start it again. Happy New Years and good luck and successful business in New Year.
Gary
Jan 21,2024I had a question about my order and Tracy helped me quickly and perfectly!