HealthCentralUSA.com
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At Health Central USA, we are dedicated to providing our customers with the highest quality natural products designed to support and enhance their well-being. By curating an extensive range of premium vitamins and health supplements, we strive to empower individuals to take control of their health and achieve optimal wellness. Our team of experienced professionals meticulously research and source only the finest ingredients to ensure the utmost efficacy and safety of our products. With a strong belief in the power of nature and science, we are committed to guiding our customers on their journey to a healthier and more vibrant life.
Reviews 704
Robert McDonald
Nov 30,2023I cancelled an order and the process was handled promptly and professionally.
Benny Phifer
Nov 30,2023I ordered a product on 11/05 they charged my credit card. I received no confirmation or the product I ordered. Another scam I'm notifying my credit card company.
Chris Brookover
Nov 30,2023Had a question about delivery and they responded within a couple of hours. Nice to know you are heard.
Rita Speas
Nov 29,2023Tracy responded immediately to my question, and took it a step further to handle my particular situation.
Jeanine Murphy
Nov 29,2023I reached out about an order I placed. Tracy was extremely helpful in addressing my concerns. I really appreciate all her help in responding and resolving my concerns.
Chris Smith
Nov 29,2023I felt the web site was well done and easy to find what I needed. The only drawback was it did not clearly define what is in stock or out of stock. My item was out of stock so I had to reach the company via email for updates and/or refunds which they promptly got back to me so that part was also good.
Daphnee Chancy
Nov 29,2023Ms. Tracy is outstanding. Her level of service is unmatched as she is remarkably efficient and extremely precise, ensuring completion of the task at hand. I genuinely and wholeheartedly value her efforts.
Roni B
Nov 28,2023Although the items I ordered were no longer available, Melody was very quick to respond to my inquery regarding the whereabouts of my order in a kind, friendly professional manner.
sandra
Nov 28,2023I placed an order and WAITED. After 2 weeks, I sent an email. NO answer. I emailed again. NO answer. I texted to the number given for customer service. NO response. I called the customer service number 5 times on different days. Only a BUSY SIGNAL. I emailed 2 more times, NO answer. Finally after a month, I contacted my Visa card for a refund. NEVER AGAIN will I order from Health Central USA!!!!!!
Veronica Farmer
Nov 27,2023REFUND PLEASE: If I could Rate "0" stars I would. They do not follow-up to inform you the item you purchased is "out of stock". They just leave you wondering. I will NEVER order anything from them again. I placed an order in September, followed up in October - only to find the item was Out of Stock. As of November, I have not received anything - not even a status update.
Christine Bowers
Nov 27,2023I reached out on a Sunday morning and Tracy was quick to look into our problem and immediately refunded my husband's money. The product seems to be disconnected and the company it comes from dropped the ball in letting everyone like you know so it can be removed.
Giselle Rene
Nov 26,2023Tracy was very helpful with the issues I had with my order. She answered my questions quickly. It was unfortunate those products were not available. Thank you for all your help!
Mark Sheppard
Nov 23,2023Although my order had been delayed, CSR Melody was super helpful in getting it quickly resolved. Thank her for me please!!
George Pardee
Nov 22,2023I’m in the middle of road as far as giving a good review. I ordered stuff back on October 4 and check back twice to see where you order was. It was totally on backwards out of stock. I’m not sure how this company does business if they can’t provide what they’re selling. Hopefully I’ll get my stuff within the next few weeks and I’ll bet a better review!
Deborah
Nov 22,2023I followed up on an order that I had not received yet, and the representative that got back to me, Melody, was MORE than helpful. Her response was prompt, and she went out of her way to solve the problem. I really appreciate her taking such good care of the situation and me! Thank you, Melody!
Laura H
Nov 20,2023Tracy was quick and answered my question about my tracking status. She told me all involved and handled my order very professionally. Thank you very much !!
Marianne Wheldon
Nov 18,2023I didn't receive my order. Sent an email & my money was refunded within 24 hrs. Thank you Melody
Priscilla
Nov 17,2023Melody provided me with an explanation of what happened and reason for the delay. As a result has refunded me. Thank you very much for your response and follow-up. Be blessed.
Marrilyn
Nov 16,2023Great and fast customer service! Tracy responded very quickly to my email and quickly issued me a refund. Will definitely use this company again!
Jessica Sharp
Dec 01,2023This company is scamming people. If you look at all the previous reviews you’ll see that everybody’s order was never sent or was delayed. It sounds like some have gotten a refund and some have not. I ordered mine a month ago, contacted the company, and they said it was out of stock, (many people have received the same response). I’m not sure how a company can be out of stock of every product they sell. I contacted customer service and they said they would give me a refund. However, I haven’t seen it in my account yet, so I tried to contact them again and now the email address says undeliverable.