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Heritage Parts is now Parts Town

Hosted by David Simmons

4.5 (884 Reviews)

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Heritage Parts is now Parts Town!

Parts Town & Heritage Parts have come together to provide all the genuine OEM parts you need and take your experience to the next level. We’re talking amped up inventory of OEM parts and super-charged, personal customer service. Bigger, better and we’re just getting started.

For more information, please visit https://www.partstown.com/together.

Reviews 884

4.5

Out of 5.0

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Internet customer
Aug 24,2020

Great service and order came in on time

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customer
Aug 24,2020

Easy access to parts and information. Ordered, paid, shippet and received. Great job!!

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From Arkansas
Aug 23,2020

Part was easy to find, and arrived in a timely manner.

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Big Daddy's of Burke County
Aug 22,2020

part fit great thanks

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Brian Elliott
Aug 21,2020

Sorry gave bad review wrong company it was parts town that charged me 40 dollars for shipping for a thermister that weights less than a quarter

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customer
Aug 21,2020

Very friendly and knowledgeable staff on the phone. Proper part was cross referenced since ULine Icemaker was obsolete. Talked to themon Friiday afternoon, had it in my hand Monday afternoon!! Turned out to be BEST price too!! I’ll definitely be back!! Comprehensive Marine

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Peter
Aug 20,2020

Ordered a part from the website it came, was the wrong part for my particular unit. Called customer service to get the right part coming. Had to call the customer service department again to send the other one back. They were very helpful in working out the details. Call a human and with your serial number you will get factory parts.

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Donald Taulman
Aug 20,2020

Once again my oven igniters went out. The last time was in 2017. Thank goodness you are still there to meet our needs. The service was excellent. The prices are reasonable and the delivery was much faster than we anticipated. You saved the day AGAIN. Thank you !

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DayHill Coffee LLC
Aug 19,2020

This Company is great to deal with, I made a mistake on parts and return was swift and easy.

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KH Electrical customer
Aug 19,2020

Did not inform me that the vendor that you are buying from has a minimum order. I waited for parts for weeks and finally called. Ordered from another supplier and received in 2 days

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customer
Aug 19,2020

I order parts every day, the people are polite and get it write every time.

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customer
Aug 19,2020

Freight prices are too high Found parts about the same price but freight was much more reasonable from your competitor

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customer
Aug 19,2020

Got the part I needed for a great price and received it quickly. Thank you.

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customer
Aug 19,2020

everything was good with the part i needed hopefully i wont need another one soon

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Jason
Aug 18,2020

Great Service.

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customer
Aug 18,2020

Found the part easily. Checkout was a breeze. Delivery was quick.

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Duane
Aug 17,2020

Excellent service from Laura Gillenwater and support staff.

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Service
Aug 17,2020

We had ordered multiples of a couple of parts and only received one. Had to place another order for the multiples.

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John
Aug 17,2020

People that answer the phones and help with the right parts are unbeatable. Pricing is not always the best to be had, and holding a shipment due to the lack of one part is unacceptable. Having to call someone to avoid the above defeats the purpose of online ordering. Shipping costs are outrageous in my opinion. Other than that, you are my goto for my parts and replacements

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David
Aug 17,2020

Have ordered parts from Heritage for quite a few years now and will keep doing so in the future, they have some of the most helpful people, everyone there is great!!!!

800-438-8898 [email protected]

1200 Greenbriar Dr, 60101, Addison, IL, US

https://www.heritageparts.com

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