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Heritage Parts is now Parts Town

Hosted by David Simmons

4.5 (884 Reviews)

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Heritage Parts is now Parts Town!

Parts Town & Heritage Parts have come together to provide all the genuine OEM parts you need and take your experience to the next level. We’re talking amped up inventory of OEM parts and super-charged, personal customer service. Bigger, better and we’re just getting started.

For more information, please visit https://www.partstown.com/together.

Reviews 884

4.5

Out of 5.0

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Satcher
Aug 10,2020

I needed range knobs and you guys provided what I needed. As well I received it relatively quickly. Thank you for your services The web site was easy to use. I found what I needed and checked out. I would highly recommend doing business here. Thumbs up!

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Suzanne
Aug 09,2020

Had the part I needed for a 48 year old Waring blender. Received part in just a couple of day. The only thing I didn't like was the shipping charges that were almost $18.00 for a part that cost $1.39.

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customer
Aug 08,2020

Awesome experience

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Chris Broom
Aug 07,2020

Placed online order , after a week chased it up as nothing arrived....only to be told it was stuck in a system glitch...No apology or attempt to correct the issue and send it out next day. Now have to try and get payment back... Awful service and don’t care attitude...

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Hotel
Aug 07,2020

Very fast response time and delivery!!! With great price!!!

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customer
Aug 07,2020

I am a do-it-yourselfer and everything was easy to identify and got here in a very timely manner no problems.

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customer
Aug 07,2020

Kara is a ROCKSTAR! Very fast service always!

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John Curtis
Aug 07,2020

Very good part. Very good customer service. Your shipping rate for this was outrageous though.

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customer
Aug 06,2020

Products came as promised. However, your shipping and handling fee is sometimes more expensive than the parts ordered. $14 parts and $21 S&H.

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customer
Aug 05,2020

She was very nice and professional

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Mike Cendejas
Aug 05,2020

This company always fills my orders right away. They are quite dependable and helpful.

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Roseda Farm
Aug 05,2020

Ordered a part for a Bally freezer online and within a couple days the right part showed up. The shipping cost did seem a little expensive but not terrible.

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Homeowner
Aug 05,2020

Jeni Fuelling was awesome. She found the part I needed and got it sent to me. Totally helpful. (More item photos on your website would be beneficial.) I was 100% satisfied with the service.

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Children's Kingdom Cafe
Aug 05,2020

Great customer service that helped me to pick the replacement part. The shipment was very quick. The part was very well packed

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Roy Milner
Aug 05,2020

I ordered a thermostat kit and belt for an older dryer. Parts were in stock and on my front porch in 2 days. I couldn't ask for better service than that! It was very easy to look up the parts and find the correct part numbers. Prices were very reasonable, and shipping was pretty cheap too! All in all, a great experience, and I will be ordering from you again!

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Tony
Aug 04,2020

GREAT ON TIME SERVICE!!!

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Hvac and refrigeration specialists in clayton n c
Aug 04,2020

Got the correct part again... thank you

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On the corner grill
Aug 04,2020

Awesome job with order & getting me the information I needed. Thank you.

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Ricky Luther
Aug 03,2020

we are a tax exempt hospital, i ordered a part , after seeing the receipt I realized we had been charged tax. I called and spoke with a customer service rep and was told our letter had expired, I immediately told her I would email an up to date letter, she told me when it was received that we would be given credit for the removal of the tax. I asked her to please send me something to that effect for my records , as we have a monthly audit that I am responsible for. I waited a few days and sent an email asking for something, and received an email back that they did an invoice correction and I would need to call accounting to be able to use the credit. I emailed back that day,and told her I was not interested in a credit , I just needed something for my records that stated the tax was removed. I have received no more response.

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Avocargo
Aug 03,2020

Perfectly there...when I needed them....

800-438-8898 [email protected]

1200 Greenbriar Dr, 60101, Addison, IL, US

https://www.heritageparts.com

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