Hifi-Tower

3.0 (738 Reviews)

Verified

To leave a review you need to be logged in

At HiFi Tower you'll find all those products which are an ideal match for you and your lifestyle! Innovative, high-quality and with a wide product range. We offer fabulous products in the fields of Home & Living, Sound & Light, HiFi & Home Entertainment, Sport & Health and Leisure & Hobby. Let us inspire you.

Reviews 738

3.0

Out of 5.0

Customer JB

Sep 16,2020

Great service products and service

Marc Price

Sep 09,2020

Very good experience

Michael Power

Sep 05,2020

GOOD EQUIPMENT, QUICK DELIVERY AND GOOD PRICES.

Marie

Sep 05,2020

I ordered two infrared heaters on two separate occasions. Both heaters arrived on time (one arrived early) and both are in great working order. I called customer services to enquire regarding the delivery of one if the items and they were really helpful.

Leonard James Boxell

Sep 04,2020

Very impressed with the quality of the items, and the rapid response to my order. Thank you so much.

Miriam

Sep 02,2020

I purchased an electric fire- after I order it I realised that I misunderstood the measurements. I emailed them and explained. After it was delivered they arranged collection through DPD again and after a couple of weeks I got a full refund. I had to send a few emails but they always got back to me and I would have got the refund faster if was delivered back promptly. I can’t complain about the service and the product would have been perfect only for the size didn’t suit my needs. Pleasant to deal with. I corresponded through email only.

Dominika Galus

Aug 31,2020

quick delivery goods as described

Bev

Aug 30,2020

Please think before using this company. I received my delivery of a tower cooling fan which I would like to return - it is very noisy, there is no way that it can be used during the night in the bedroom. I have been trying to make contact via: emails - never received a reply & phone. First two attempts via phone : auto message advising that I was calling out of working hours (no information of working hours given). I decided that I would call early which was just before 10.00am, message advised that they were experiencing a large quantity of call etc. I decided that I was going to hold, after holding for 2 hours (yes two) the phone disconnected. I really wished I had spent the extra cash and ordered via another company (not sure if I can mention) where the returns is a easy process.

Mark Webber

Aug 29,2020

Products received promptly and in good condition.

Mr Alan Murphy

Aug 28,2020

Great service, very easy to use thier website and everything was as described. Will definitely use them again

Nelly Fernandez Celta

Aug 26,2020

Great product, got the white one and looks very slick in our living room and bedroom. It was delivered quickly. The only negative for me is that the thermometer is too bright during the night, it would be nice to have the option to switch if off when the fan is on or off.

C.Keeley

Aug 25,2020

Great price, easy to use website. Tracking offered and quick delivery.

Martin Davis

Aug 23,2020

Very pleased with product and service

Martin Renwick

Aug 19,2020

I am only giving 1 star because you cannot give zero. There is no words to define, accurately, how bad this company is. Ordered Garden furniture, over the space of a week received random pieces. Upon receiving all registered parcels started looking to assemble. Noticed I didn't receive well over 2/3 of the required pieces (did receive extra of some of the other pieces). Mailed (nicely) assuming packaging errors (this things happen) waited a week with no reply. Sent a not so nice mail, got a reply the next day saying here have 100e (to cover about 300+) of missing pieces or I could refund (under condition that everything arrives in perfect condition) sent a detailed list from the manual (I had to find online) showing what was missed and requested they send these pieces as I do not wanna wait 3/4 weeks and finally be left with no money (when they assumably try claim some damage or other lies to prevent the refund) for furniture or furniture. I got a reply to this to say my request is granted - print this onto the package and we will arrange the refund when we have received the package. Zero acknowledgement of my request, zero dialogue over a way forward. To say anything positive about hifi tower would be to speak an untruth. Never have I had an interaction online shopping that has been this negative (and I have used also any one of them most could think of). Beyond perplexed by this whole ordeal. I do see various positive reviews (vastly the minority of reviews) I can only assume these are in no way genuine replies from their customers as I do not see how any of them could be true.

Breandan

Aug 19,2020

Good products, fast delivery, good after sales service.

Bobby O Brien

Aug 16,2020

Very helpfull.

customer

Aug 14,2020

product was delivered on time.

Neil Mahony

Aug 11,2020

Purchased a €49.99 record player from hifi tower...it arrived packaged very securely..and tracked from source to destination...I am not into hi fi spec and I found this model to be perfect for my little vinyl collection...I highly recommend the hi fi ...and the company is professional in their sale and distribution of same.