At Hiplok, we build quality security and storage trusted by cyclists and sports enthusiasts around the world. Our passion for innovation is matched by a desire to ensure our locks are as strong as possible for purpose. We lead with cutting edge materials and work with independent security accreditation houses around the world to meet this commitment. The result is unique, easy to use, quality products you can trust; whether on a training ride, commuting in the city, or storing your equipment.
VISIT OUR WEBSITE CONTACT US
Fantastic after sales. Thankyou to Megan for helping me out, very speedy and helpful! Sam
excellent customer service.
I'm pleasantly surprised at the level of usability of the locking mechanism for the Hiplok D1000. Inserting and turning the double-sided keys is buttery smooth, never frustrating like other locks I've owned. Also a thanks to the customer service team for its hassle-free support.
Ordered my lock and it came sooner than was written to me . So far an easy to use lock . I hope it never gets tested
The delivery time was correct. The products are of top quality.
Excited about the added security the lock will provide for helping prevent theft of our two e-bikes. A tad disappointed that I had first ordered it in Canada 🇨🇦 which ended-up being cancelled due to store’s supply challenges. I then ordered from you directly for $419 Canadian but when delivered, had to pay an extra $138 for customs and Brokerage fees!! I know that’s not your fault but a total of $457 (£271) is quite steep for a bike lock. That potential extra 32% cost should be highlighted more prominently. Thank you.
Great product. Very Satisfied. Locks on the handlebar, a few spaces of my Super73 RX and RR2 frames.
Product was exactly as described and delivery was really quick.
Gute Qualität, schnelle Lieferung, praktisch und empfehlenswert.
I accidently listed the wrong shipping address (home address & work city). I notified Hiplok and they re-routed the product immediately and I received in record time. I'm feeling much safer now that I can lock up my expensive e-bike.
Outstanding customer service! Fast, efficient, & courteous. When they say “guaranteed for life” they mean it with no drama, no fuss just the way things ought to be. Platinum Standard.
looks great so far. easy to use, lock, unlock, comfortable to handle, and good rubber coverage which makes it practical to storage on motorbike trunk.
Purchased the Hiplok shield as I tend to lug my MTB in my car as I don’t feel safe mounting it to a rack. Quality is outstanding and really well thought out. Although it’s not a specific fit for my car it ticks all the boxes. I’ve had previous in car protectors but you truly pay for quality as demonstrated in this product. I like the extra large flap which well covers my bumper from any pedal damage and the pockets in the flap large and good enough to fit dirty shoes and kit to stop your car getting filthy. The wheel bag and cover are also great as my bike is totally out of sight from prying eyes. Would totally recommend this to anyone looking for an in car protection with storage and cover solutions. Thanks Hiplok from the the team at FKD - Filthy King Designs
Your customer service/support is nonexistent! You’re 0 for 3. This is the main reason I won’t refer your company to others. “Sad, great product, dishonorable company.”
Simple. Quick and efficient!
Excellent study lock and the company was a pleasure to deal with.
happy with the lock
Easy ordering experience. I must have foolishly ordered two pair when I thought I only ordered one. Still, I'm glad I did because one of the locks I ordered wouldn't stay zipped. If you pulled band down and away from the lock, it could be easily pulled apart. That said, the other 3 locks work great. I have one permanently wrapped around my saddle bag and feel much more confident leaving my new kinda swanky bike outside the cafe mid-ride.
Great product, fast despatch, we can now lock helmets to bikes without any worry about getting knocked or kicked
Paul Feldman
May 13,2023Product came quickly easy to mount on bike. Lock is easy to use and also easy to switch to a water bottle holder. Perfect