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Reviews 145
ivor waite
Feb 04,2024Took around a week to arrive which was fine as I wasn't in a hurry for the Hi Vis vests with personal printing. However, whilst the vests were the right size chest wise, they were extremely short. I've been wearing Hi Vis vests for 30 or so years but have never had one that was short before. They're actually 6 inches shorter than the ones they were due to replace. I appreciate that you mention different manufactures having different sizes but I've never experienced a large fitting (6XL) Hi Vis being short. Because it has a logo on, I can't return it so therefore have a garment that I can't use or even give away
Nick Clarke
Jan 12,2024Very quick and efficient - ordered on 8 January and delivered on 9 January. Great service!
Judith Mitchell
Nov 22,2023Really easy to use their website to produce bespoke hi-via jackets which exactly matched my requirements, quickly produced and posted to me and they look great. Would highly recommend and thank you.
Harry Barman
Nov 20,2023Poor ordering experience - the website can't add up and although it charged me for the hi-vis vests it then didn't add on the printing charge. I thought I'd paid the full amount but then received a proforma invoice for an additional amount with no explanation for what it was for. On phoning sales I found out the website can't add up and an extra charge was payable. There are a number of opportunities missed here... one being having a website that can add up. The other is to clearly state in a followup email as to what the issue is. >>> edit. Thanks for the response. I was on the page to order a vest with text. Set it up and added 3. I think I then looked at the basket them went back and added one more. I can't remember the exact trail.but it went something like that.
Steve
Sep 22,2023Ordered a couple of Hi-Vis jackets and a t-shirt with a custom print on them. The communication with the sales team was superb and the items looked great! Thank you Bobby!
Marc Malloy
Sep 06,2023Brilliant customer service and amazing quality vis vest. 100% recommend
Steven Taylor
Aug 25,2023Last minute order processed super quickly and efficiently. T-shirts are great quality and exactly what we wanted. Customer service was fantastic too. Thank you to Colette and the team!
AG
Aug 10,2023The quality of the items was good and we received them in the stated time. There was a minor printing error on one but this was resolved to our satisfaction by a refund of the printing charge on that item within 48 hours. We thought this was better environmentally than sending items to landfill and demanding replacement. I would use this supplier again but in future would use the comments box to ensure any unusual spelling or style requirements weren’t seen as mistakes and ‘corrected’.
Chris
Jul 15,2023Just bought a pair of orange hi-viz cargo trousers as I volunteer on a Heritage Railway. I liked their website and ordering process, it was comprehensive but quite easy to follow. The goods arrived when stated, and when I tried them on they fitted like a glove. The garment appears to be very well made and they are extremely comfortable. The only problem I have is that my phone won’t quite fit in the phone pocket, (I know, big deal, but I had to find something to moan about didn’t I. Not that I would use it for a phone anyway with all the crawling around under railway vehicles.) All in all a pleasurable experience and I do recommend this company.
Sam
Jul 11,2023First class service, requested a quick turnaround and HiVis not only delivered a brilliant quality product but delivered early!
JCee
Jul 10,2023We ordered a sample hoody with screen printing from this company. The ordering process was okay but checkout proved cumbersome due to some sort of paypal error. After hours of trying, I rang customer support and was asked to create an account then login to order which I did. Waiting about 7 days with no sign of my order being shipped, I rang again feeling very concerned and was told for the first time there is an extra price for shipping quicker than 7 days. Phew. Fortunately the order shipped the next day but at this point, honestly I was no longer expecting much but just hoping for the best. You can imagine my surprise then when I received and opened the parcel. Very exceptional print quality was noticed right away! When compared at close range with items prior printed elsewhere (including some printed by a big name company), the HiVis product was so much more vibrant, sharp and crisp! Price of the apparel was also very reasonable and the quality of the actual product top notch. Sleeve length was suitable for tall sized market. The only thing I'd advise is please package in a manner that keeps it from getting squeeze marks. We will be ordering again and hopefully the admin issues will improve. Thanks, HiVis and keep up the good work.
Andrea Stevens
Jun 15,2023Would highly recommend.. ordered for an event and communication was great, online order followed by phone all and rushed order through for us. High quality printing and arrived bang on time. Wouldn’t hesitate to use again 🙂
Jay
Jun 05,2023OMG, what a lifesaver of a company I bumped into late on a Friday afternoon. I would not want everyone to rush their orders like I had to as I forgot to get my gear ready for the exhibition, but if you need a job done, these are the people to go to. They are friendly, helpful and "Get the Job done". I was equally surprised to get my parcel "The Next Day!!!" All problems solved. Thank you Hivis!!!
Miss Shaista Bano
May 04,2023I ordered Hi Vis from this company for a charity and I must say I tought it would be immpossible to replicate our design...But guess what because of them our designs is just so awsome and perfect and no regrets in choosing this company for HI VIS . You can choose your own colour and have them in different sizes and they do alot more if you take a lool..I couldn't wish for anymore..Im so over whelmed Thanks to all your hard work who made this come true..
Darren Kendall
Apr 05,2023Excellent customer service and a Great product Fast and efficient 10/10
Royd Mason-Phipps
Mar 22,2023Guys, just received my order and felt I had to say.... OUTSTANDING. I am sooo pleased with all three items. Brilliant just simply brilliant. So impressed, I've just ordered another two items. Very many thanks
Sharon Job
Mar 22,2023Excellent service, ordered polo shirts for a sports trip, easy to order and was kept informed. Had to add to the order(twice!) and the customer service was excellent. I cannot fault the service or the finished product. Will definitely recommend and use in the future.
Charlie Roberts
Mar 09,2023Great service! The size fits perfectly I didn't know how to make my background transparent but they helped me with that definitely recommend this company it's cheap and fantastic quality thank you!
Emma Wilson
Feb 21,2023This is the second order I've placed with this company and It won't be my last. Communication is absolutely perfect, all staff polite, patient and extremely knowledgeable on their products. The order was processed so fast with each separate department sending a proof before printing goes ahead. I used 3 separate departments for my order and it went like clockwork with it all arriving in 1 order within days of paying. The quality of the printing is exactly what you expect to receive? (no nasty surprises) Absolutely zero negatives and I would be more than happy to recommend you to friends, family & businesses looking for any printing or embroidery. 5*****'s from me
Chris
Feb 06,2024Excellent support with a really fast response and no quibble replacement of jacket.