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Reviews 813
Cagla French
Mar 24,2025Brilliant customer service! Prompt responses to enquiries and managed to get a refund before shipment as the item was no longer needed. Would recommend this company to anyone.
David Rogers
Mar 18,2025Hollands efficiently delayed despatch of my most recent order when I found I was unexpectedly going to be away.
Jeremy Leech
Mar 14,2025Great product (as described) and service. Highly recommend.
Judith Jewell
Mar 14,2025Hannah was excellent she made sure the my order was were it should be & said one waterproof coat Lighthouse would be with me tomorrow. Also out back a order as on holiday from Thursday so the experience took away all my worries. Thank you Hannah for you kind help, Kind regards Judith Jewell
Martin Street
Mar 13,2025Very efficient and professional service....
Paul Beighton
Mar 13,2025Hollands have been more than helpful in preparing and sending out my order. The products are exceptional as is their efficiency and customer service. Thank you. Regards Paul Beighton.
Nathan Bradbury-Cox
Mar 13,2025I have different leg lengths. I asked the company to measure the inner measurement at the back and they came back quickly to me and were very understanding and polite. Would throuroughly recommend the Cotswold range of shoes and boots! This is now my third pair! So comfy!
Andrew McNulty
Mar 12,2025A great buying experience from this friendly, service oriented team. I spoke with Lucy as I needed the jacket I bought to arrive before I go on holiday. She gladly changed delivery to express delivery and asked for no further money despite me volunteering to pay more for the express service. Garment was cheaper from too so I’m a happy customer. Thank you Lucy.
Edwina
Mar 12,2025Faulty product dealt with my faulty boot efficiently and well; I now have a new pair which is a perfect outcome. thank you.
Chris Briggs
Mar 11,2025Really easy transaction, very very helpful , answered every question and sorted my order out promptly
Mr Murray
Mar 10,2025Excellent and prompt customer service
APG
Mar 08,2025£4 to return an item. I am extremely disappointed. I’ve haven’t been charged a return fee in years.
Misha Tsitsishvili
Mar 08,2025So special experience of enjoying personal kindness, exceptional customer service and attention to all the details..... !!!
Emma Brown
Mar 07,2025Excellent customer service & communication, very impressed. Great goods with free postage & free returns / exchanges
Holly Stranks
Mar 07,2025A quick and informative answer to my questions about a Seeland jacket thanks. Helps to make my mind up about the product.
Wayne Hurley
Mar 07,2025My boots developed a leak after only 7 months. I contacted the retailer, and they were incredibly responsive and helpful. They resolved the issue quickly and professionally. Their customer service is top-notch!" * "Dealing with a faulty product can be stressful, but this retailer made it a breeze. My 7-month-old boots were leaking, and they replaced them without any hassle. I appreciate their excellent service and will definitely shop here again."
Mrs Kayleigh Dunn
Mar 07,2025Great company to deal with. I’ve ordered in the past and delivery is always excellent as are their returns. Recently had an item fail after 6 months use (12 months owned) and between Hannah at Hollands and Ridgeline, a replacement was organised, arrived very quickly and with pleasant staff. Thankyou.
Neil Mackay
Mar 05,2025Having inadvertently purchased the wrong model of jacket online, I followed HCC's website guidance & submitted an email requesting a cancellation and refund. This was all done very quickly, and confirmed by a follow-up mail from the HCC shop office. The refund arrived in my bank account within 24 hours. Faultless customer service. Thank you.
Rich Spencer
Mar 03,2025I received a set of boots from this company as a Christmas gift. The boots were excellent but unfortunately developed a small fault after a couple of months. the team at Hollands could not have been more helpful in sorting this issue out, a few photos later a new set was on its way. Great customer service from a professional small company.
Disley Hall Farm, Corks Lane, SK12 2DA, Disley, GB
http://www.hollandscountryclothing.co.uk
Tim
Mar 27,2025Amazing customer service particularly after I made a mess of the first order and super-efficient delivery of the right product.