Engineer was very helpful and fixed the problem
Very efficient engineer did my annual boiler service, checked everything and have good feedback to any questions I had.
Great service so could not have asked for more
I had a boiler service arranged. The engineer called 30 minutes before and arrived on time. Found a small issue which he explained. He was very polite and professional.
very clean tidy polite engineer who explained process
The appointment was for the annual boiler service. The engineer was professional and knowledgeable and I would have no hesitation in having him back to do further boiler servicing for me in the future.
the engineer who called to service our boiler ,was very friendly and respected our property and a credit to your company
Engineer very polite and friendly quite funny made the experience a pleasure
I received a phone call yesterday morning and an engineer came in the afternoon. Very quick service. I was amazed. Michael McMullan the engineer has a great personality. I am new customer so I am very happy.
Absolutely fantastic. The engineer not only kept me informed about his arrival time but he was a thorough professional. He explained things to me and serviced the boiler very well taking his time unlike others who rush. His name was Aqeel Arshad. Im not sure of surname but his first name was definitely akeel. Thanks mate, you were wonderful.
A great engineer. Answered all my questions, was very easy to communicate to. Left the flat nice and tidy. Got everything done very quickly. Called me 35 minutes in advance to inform me of his visit.
Service engineer was excellent
He was very polite man and hard working man
Regular updates via e-mail and txt. Engineer phoned 10mins ahead of appointment to confirm en route. Work completed quickly with minimum disruption. Only problem was the original 10 hour slot for the appointment - needs to be between 08.00/13.00 or 13.00/18.00.
Engineer was excellent second time I’ve had to claim and was even easier than the first time
A brilliant engineer and very professional
Friendly and efficient service.
Great service. Good reliable engineer
great professional service by experienced engineer
Jeanette Cluett
May 03,2023Good engineer. Very knowledgeable and polite. Really satisfied with the overall service