The engineers that came where lovely and where able to fix my boiler on the same day
Quick and efficient
Turned up on time , polite clean job.
Professional. Informative polite. Got the boiler ixed. Explained fully why boiler was not working. Overall very happy
Very helpful
The lengthy wait was frustrating. We were over a month without hot water and heating during the coldest point of the year.salvation came in the form of a diligent and hard working engineer who got the boiler working. This was a positive end to avery negative 3xperience. Over4 weeks withouthotwater and heating is shocking. No heating alternatives were offered until we called after two week when 30 pounds was offered for one heater in a house with3 bedrooms, a kitchen and lounge!
Would highly recommend 24/7 emergency home response. Lee fixed the problem very knowledgeable and a really nice guy, serviced the boiler as well.
Good service and overall pleased with service
My experience was brilliant. The engineer, Chris arrived promptly and fixed the issue very quickly. Very helpful and friendly, huge thanks!
Very Happy with the service. Engineer was pleasant and experienced. Thank you
Ben the engineer is techincally sound polite and professional. Fantastic experience
Company carried repair as per our contract
The clearly knowledgeable and helpful engineer appeared when expected and quickly resolved the problem - such a refreshing change in a time when customer service seems to be a dying art form.
Great service and very helpful
Excellent service
I honestly couldn't fault this company, we recently had an issue with our boiler leaking, called the helpline and got straight through, process was quick and easy to log to claim. The repair man Stephen attended and was absolutely amazing, could fault his service at all, he got the parts ordered, we were kept up to date throughout the whole process. Would definitely recommend this company and Stephen was a credit to the trade!
Polite and professional. No issues at all.
Making the appointment to fix my radiators took 3 phone calls so not great but the engineer called ahead of the appointment, arrived on time, fixed the problem and was very pleasant and took care whilst repairing the issue.
Easy to use website and reasonably priced
Moira Smillie
Jan 26,2023Excellent service