House of Windows Ltd

4.5 (397 Reviews)

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We guarantee our first price is our lowest price. With over 20 years in the DIY UPVC Double Glazing Industry. The outstanding quality and attention to detail that goes into fabricating every single one of our windows is evident and it's because of this that we stand firm on our belief that we supply one of if not the best UPVC double glazed window profiles available.

We are committed to bringing you a product you can be proud of, a product you can trust, but more importantly a product you can enjoy in your home for many years to come. All our UPVC double glazed windows come with a 10-year guarantee and lowest price promise.

Reviews 397

4.5

Out of 5.0

M Nicholson

Oct 22,2024

Easy to order and quick callback from nice staff to make payment 🙂👍

Tim

Oct 16,2024

Happy with purchase. This is the 2nd purchase we have made as happy with our first lot of windows. Haven’t fitted these as yet but happy with our purchase and ease of delivery

Steve Cain

Oct 12,2024

UPVc windows. The air vents, internal flaps and external covers are extremely thin and flimsy. So much so that I accidentally knocked two of external covers gently and they snapped off. I had to use hot-melt glue to put them back on. Strangely, there are 3 mounting holes with plug in caps that haven't been used, so I had to purchase separately stainless steel screws (Screwfix) to attach them securely. Why they were not used I have no idea; maybe to save the cost of 3 screws per vent perhaps? The "Fit kits" they sell are way short of the required number of spacers so, again, I had to order a large pack from Amazon to complete the job. Also, I paid for 2 packs and only 1 was sent - so I am still waiting for the second pack to arrive. The cost of these Fit Packs is extortionate compared with what Amazon (and B&Q) sell. The windows I received didn't contain any "Glazing Platforms" which are required to hold the glazing. Without these the strength of the windows would be compromised. I am still waiting for an answer on where they are and when I will get them. Despite my previous review on Trustpilot I have now had more time to examine the quality of the windows. They are massively inferior quality from windows I had installed in my home 10 years or so ago. I suppose this is a sign of the times as the quality of new home builds these days, although meeting building standards and regulations, has fallen dramatically in recent years. All very cheap and shoddy now and some of the components have been reduced to extremely thin dimensions to save pennies. Very poorly designed. Adding: There is another problem. If you order Cills then they require special screws to attach the Cill to the frame; they have a larger head than normal screws. The screws don't come with the cills, nor with the windows. They are in the "Fit packs" which you have to pay extra for (very expensive for what you get). Why House of Windows don't include them with the Cills I don't know. Multiple emails and Facebook messages to the company are slowly resulting in a trickle of the items missing but House of Windows needs to get its house in order. The whole experience is fraught with problems. Update: Eventually House of Windows agreed to send me the missing Glazing Platforms. However, they argued that they weren't strictly necessary as the packing spacers would work OK. Well, that contradicts their own video (on Youtube - not allowed to post it here but search for: "7 reasons why you should be using Liniar glazing platforms"). These platforms not only help strengthen the window frame but they suspend the glass from sitting in water (which would quickly ruin them). But if the packing spacers were to be used they don't provide them, unless you opted to purchase their expensive "Fit Kits", which don't contain enough anyway. So now I am still waiting for the promised Glazing Platforms to arrive and no sign of them yet. Meanwhile I have two windows installed without glass fitted and the weather is awful at the moment and trying to keep the rain out of the open frames is a task. Strangely enough the above mentioned video talks about the advantages of their windows from Bi-Fold doors to ...... the much overlooked Glazing Platforms. No comment needed I think. The sag continues and no doubt there will be more to come......... Finally...... The Glazing Platforms have arrived and hopefully I can finish the job ..... 2 weeks late.

Aaron Coleman

Oct 01,2024

The team were very helpful and reassuring over the phone. Quick to answer my call and answer any questions that I had. Product was quickly made and safely delivered.

Claire Thursby

Sep 30,2024

Ordered a window and roof lantern. Both items were superb. Very good price, fantastic customer service, very knowledgeable and easy quick delivery service. Would highly recommended.

Vojtech Botos

Sep 28,2024

Everything we smooth and nice

Consumer

Sep 27,2024

This company compared from many others, gave me a call straight after placing the order, discussed the order and we noticed something should be changed and they easily changed what I needed for no extra cost, no problems at all from house of windows ltd.

Mr P Butterfield

Sep 23,2024

I have placed four orders covering seven windows of various styles. My impressions are of a great company that's easy to deal with. Accurate information and quick turn around on all orders. Frame quality and units are excellent. Three different drivers covered deliveries, and all were most helpful. A pleasure to deal with. Had one "chipped" unit on a corner, so needed a replacement. This was done quickly with no fuss. Would highly recommend TruFrame and House Of Windows to everybody.

Mrs Dexter

Sep 22,2024

Excellent service. Prompt response following order. Reasonable price.

Mark A.

Sep 20,2024

Easy to select from options and excellent service from follow up phone call.

Kerry Fannon

Sep 17,2024

Easy order process with telephone confirmation to iron out any issues before production. Excellent price and very friendly team, really couldn't ask for more. Thank you guys