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Are you looking for an electrical retailer who can help you find the right products for your home? A new fridge freezer or washing machine? How about a new TV for those family movie nights? At Hughes, we’ve been putting people at the heart of our business for over 100 years, and that means providing affordable, reliable appliances from trusted brands like Samsung, LG, Miele, Bosch and many more.
As a family-run company, we deliver exceptional customer service through every step - from expert installations to reliable repairs, eco-friendly recycling, and hassle-free maintenance. Our team is dedicated to treating you the way we’d like to be treated, with honesty, respect, and unwavering support.
We’re here to make your life easier and your home happier. From our family to yours.
Reviews 743
Vicki
Jan 18,2025Good communication and staff
Sandy Stanley
Jan 18,2025Online order. Clear instructions and easy collection. Fantastic product
Colin Pickles
Jan 18,2025Order a gas hob and it arrived damaged, phoned up Hughes and had to send pictures of the damage and serial number of the item, I also had to write an email describing the damage. After a few more phone calls being given different information by staff, we were told that it would be replaced, it arrived 3 days later. The new hob was also damaged, this time I just requested a refund and have purchased one elsewhere, without the damage.
Noreen Renard
Jan 18,2025Easy to order on line. Fast free delivery and good communication
Tina Cameron
Jan 18,2025Excellent service from start to end
Miss Serena Toft
Jan 18,2025Excellent customer service, dealt with my query very quickly. Customer service team called me back very quickly and were so helpful, very friendly and not pushy. They offered me a price match without any fuss.
Paul Croucher
Jan 18,2025Hughes purchasing experience is seriously let down by their choice of delivery service i.e. ‘DPD’ !!! Do not believe their delivery date or times that they quote. I took time off work especially, and it ended up being delivered 3 days later! Update following Hughes response. DPD have now lied to Hughes, telling them that they attempted to deliver on the original date. I had the DPD app and watched the drivers location regularly, especially when it said that my delivery was one away, which incidentally was well after the delivery time slot I was given. I then watched the driver go to about 5 different locations within about a 3 mile radius over a 2-3 hour time period. The closest the driver got was passing the end of my road which is over 53 houses away ~1/4 mile. That just cements my thoughts about what a terrible and untrustworthy company DPD are. Hughes feel free to phone me if you’d like further details.
James
Jan 18,2025Hughes really offer a competitive deal. There communication is good & they dispatched the item to me on time & with no extra cost, this was really important to me as I live in Northern Scotland.
Phil Camp
Jan 18,2025Prompt delivery and reasonable price
Chris Mason
Jan 18,2025Search and collection easy and hassle-free. 2 year warranty also a plus point
Ian
Jan 18,2025Delivered on day requested. Bosch Series 6 dishwasher was unpacked and brought into the house without a scratch. Delivery guys were very helpful. After they left I soon had the machine connected and ready its first test run. It works perfectly and seems a very nice dishwasher which does a great job with the dishes and cutlery.
Annonymous
Jan 18,2025My parcel arrived the next day Well packaged and delivered with care
DAVID HILLS
Jan 18,2025the company is very good to deal with and you always get quick del and i would use them again .
Janette Smith
Jan 18,2025Good price and delivery. Delivery company kept me up to date with a phone call about time of delivery. Really helpful delivery men couldn't ask for more!
CS
Jan 17,2025Great support from fitters of our new TV - Nick and Stuart. Flawless implementation and demonstration.
David Burrows
Jan 17,2025Good alround service
Ian
Jan 17,2025A very good FreeSat box quickly delivered.
neville cole
Jan 17,2025Fast efficient service from buying online. To being kept informed of delivery times and dates and actually delivering the fridge freezer and disposal of old one
Mrs C Launder
Jan 17,2025Great prices great customer service would recommend this company and definitely buy from them again
TrevR
Jan 18,2025I ordered a new fridge, selected the delivery date, this for some reason had not been passed with my PayPal payment. I received a call from Hughes asking if I had a specific delivery date in mind. The date I thought I had chosen was now full but despite this they were still able to arrange to get my fridge delivered on my chosen date.