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Reviews 300
Ashley H.
Dec 28,2023We had to return our white cords in exchange for black cords, since we ordered 10 black cords and received 10 white which is not ideal. Also, the items did not all look brand-new. Customer service was good, however.
Benkei
Dec 22,2023I was having a hard time deciding what color I wanted to choose for the desk. I reached out on chat to ask for more photos of the colors I was interested in and they sent me a ton of photos and even offered a free sample. I had a great experience with the customer service and the product is awesome. 10/10 recommend!
Amanda
Nov 17,2023Needed some trouble-shooting help regarding a Lander desk purchased a few years ago. It seems customer service has improved drastically since the time of my purchase. I had a very quick response with easy step by step instructions to reset my desk and everything is working like new again. We are currently looking at adding another desk set up to our office and will definitely be purchasing from Imovr. Can't recommend enough!
Jay Blair
Nov 05,2023Started a new job that was 100% remote and didn’t have the best setup. Built a custom desk with a drawer through the website that was shipped via freight directly to my house. They were kind of enough to drop the pallet in my garage as well. Easy to assemble and extremely sturdy. I’ve moved since owning it and while disassembling the same way it was shipped didn’t work out for me, I was able to remove the entire base assembly from the top and reduce the weight. I’m sure it’s possible to properly disassemble the legs but I didn’t have the necessary pry bar at the time and removing a couple of screws wasn’t so bad. Either way, it’s definitely worth the money if you don’t buy a separate stand and build your own custom top.
Paul
Oct 25,2023It took me a while to find a desk maker I could trust... Lately, the more I dig into products the more I find that it's all just marketing fluff and that the support teams have no idea what materials are toxic or not and why. Not so here. iMovR has a support page that other manufacturers across all industries should envy for its transparency and highly informative tone (I can't link to it but it's called "Environmental Aspects of How iMovR Solid Wood Products are Produced"). There, they go into detail about what materials go into their desks and why, complete with Safety Data Sheets and what alternatives you may request. Wow. For this reason, I was more than willing to pay a premium for my zero-VOC solid wood top desk. To confirm my order I had to call in since this is outside the normal purchase flow, but that was a great experience as well. Support was very knowledgeable and went the extra mile to ensure I was comfortable and well informed, including: actually going and asking for information instead of saying e.g. "I've been here 6 years and nobody has ever had a problem with that" -- as if that helps anything. Amazing! If I bought desks every day I'd want to do it here. As for the final product? It's wonderful! I got the walnut select solid wood desktop with linseed oil finish and it's as quality as the name implies. There's nothing bad to say about this company or product.
Gino
Oct 21,2023Quick response to email request for support. Excellent response to address issue submitted. Unparalleled warranty of a fine product. Strongly recommend the company's products.
Philip
Oct 12,2023iMovr deserves 5 stars for product and service. A cable on my Lander desk was damaged during a recent move. iMovr shipped a replacement the next day and my desk is as good as new. This desk is rock solid yet breaks down in a way that makes moving easy (if moving is ever easy.)
Courtney
Oct 07,2023The desk we ordered is fantastic! It looks beautiful and it was pretty easy for me (a petite woman) to put together by myself. The desk moves up and down really smoothly. Overall, we're thrilled with it!
Elizabeth Hecht
Oct 05,2023I love my iMovr Lander standing desk and all of the accessories! They are beautiful, exceptionally well made, and a joy to use. I think it’s incredibly impressive that there is a 15 year warranty on all parts, which I’ve never heard. I love that I can control the height of the desk with my iPhone, and that the motor is so quiet. I could not be more pleased with my purchase, and will use it, and enjoy it for many years to come! Also, the company has been amazingly easy and professional to deal with. Stellar products!
customer
Oct 05,2023Cristal was very efficient in helping me resolve my issue.
Real Colorado Soccer
Sep 28,2023I appreciate they got me the replacement legs ordered within the first call and dealing with the first support persons. Often these types of things require several phone calls. The replacements came in 4 business days and I'm up and running.
Brette Husar
Sep 16,2023Excellent, high quality product with even better customer service! Very friendly, courteous and helpful.
Keith Snail
Sep 09,2023The design consultation with Drake Terry at IMovR was superb. He provided all kinds of useful advice in designing my IMovR standup deck for my new home office. I recommend IMovR highly...
Naina Bishop
Aug 17,2023It’s as advertised! Reliable and no issues so far. Really helped my back pain. On the expensive side but I’m happy with the product.
S. Barnard
Aug 10,2023I purchased three tables from iMovR. I was highly disappointed with my third purchase, which arrived damaged. My first purchase with them, customer service was great. I was so incredibly disappointed at their lack of attention to customer needs. They offered me a $50 discount for the damage for a table that cost over $1000. They also offered to send me a new table but wouldn't take the old table back. Essentially, making the damaged table my responsibility to dispose of. Really poor attention to customer needs and perspective. In the end, they didn't follow up, we kept the damaged table because it felt so wasteful to receive another and throw the damaged one out. I don't think I ever received the $50 credit. They pretty much ghosted me. It was a big disappointment.
Mark Anderson
Aug 10,2023I would give it 5 out of 5 except the memory function on the control unit has never worked and customer service never replied to my support inquiry.
Laurent Betbeder
Aug 10,2023Great products, great support, highly recommended!
Marc
Aug 03,2023Great Products and excellent support. I purchased the Lander L desk and Steelcase leap chair. both amazing and no issues with either of them. support really helped me in selecting my purchase based on my needs and they nailed it!
Lisabeth Nugent
Aug 02,2023Great products and service of a US-based company
Eric Wilson
Dec 31,2023Responded quickly on New Year's weekend. Bought four years ago. Ship new wheels. No questions. Easy peasy. Fantastic service