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Reviews 563
Genoveva Murguia
Dec 14,2017Very friendly
Ron Milrot
Dec 14,2017The worst insurance company I have ever delt with. I was hit by one of their policy holders. Getting a hold of them was very dificult, 30min+ wait times. To get an estimate they only had one company available over 30 minutes away. When I talked to to gentleman that was doing the inspection and asked if the estimate would include OEM part? Keep in mind my vehicle is only a 2015. His reply was " No, it would include the cheapest parts avalable." Lickily for me I have a great auto repair shop that fights to make sure you get the best parts available.
Jorge Campos
Dec 11,2017Me gusta el buen trato con los clientes espero seguir teniendo el privilegio de seguir con ustedes grasias
Manuel Molina
Dec 10,2017Great, and reasonable payments!
Georgina Cardenas
Dec 07,2017Been with infinity for years love the service.
Norailis Lopez
Dec 07,2017Hasta ahora bien espero siga asi
John Homer
Dec 07,2017After my accident infinity Insurance company took very good care me. I got everything taking care fast and curtesy. Thank you for the way you too care of everything.
Andre Williams
Dec 07,2017Rude, Rushed, lacked patience. Unfortunately you guys missed the mark today
Kamiryn
Dec 07,2017Excellent coverage and quick and courteous claim response. My accident claim was finalized within a week!
Angel Foster
Dec 07,2017I love them they were very helpful they broke things down when I didn't understand they are the best so far.
Kaitlyn Hart
Dec 05,2017Lack of knowledge with phone reps
Nandi Gia Griffin
Dec 05,2017I was super nervous at first, when purchasing my insurance policy on my own but The customer representatives were very informative and helpful! I've been with them for a year now, No complaints! I would definitely recommend ! (:
MARCELINA CASTELAN
Dec 05,2017Very helpful young man excellent service
Jesus Acosta
Nov 30,2017I have been with Infinity Insurance for many years and very satisfied with the services.
Milagros Arguelles
Nov 29,2017Le recomendaría mi seguro de Infinity a todas mis amistades y familiares Gracias por su servicio
Juan Jimenez
Nov 24,2017Good people very helpful...... Been with them for more than 20 yrs......
Favian R. Guardado
Nov 22,2017Very reliable and easy to contact. They worked with me when my vehicle was involved in a hit and run and got me into a shop very quickly. They also assisted me with a rental throughout the entire process. Very happy with their service and would definitely recommend this insurance provider to family and friends.
Walter Conde
Nov 20,2017I recently reported an accident, our agent and adjuster did everything professionally and we received a settlement check in less than a month, that really helped, thank you.
Rodney Morgan
Nov 18,2017Excellent customer service
2201 4th Avenue North, 35203, Birmingham, US
http://infinityauto.com
sylvia
Dec 17,2017One star for infinity insurance. Let me start by saying they were ok in the beginning. Then they screwed up my billing by making a mistake on my bill. Spoke to so many different representatives. Im so disappointed in Infinity. So I cancelled my policy. Then I get a bill. Saying I still owe then money. Really!! There so stupid!!! They can't get there billing straight!! So.. Update.. I called infinity. Now' mind you. This is the 10th person I have spoken to. Now they tell me just fax your declaration page stating you have new insurance co. That's all they say to me. Nothing eles.!!. So I call again 3 days later. Then' they say now I have a balance to pay. Really!!!. First of all the person sounded like he just woke up!! Didn't say how can I help you or anything. Just said.. You have balance.. Told him just send me the bill. I will pay it. Then Never!!! Deal with Infinity Again. They all need Customer Service Training!! Sounds like there Agents are not train currectly!!