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Reviews 563
Martin Velazquez
Jan 13,2018Very good costumer service
Sandra Sawyers
Jan 13,2018very smooth pay off on my total car, very smooth thank you
Haider Mansoori
Jan 12,2018I am very happy with Infinity Insurance.
NY
Jan 10,2018It's the worst company ever! Their customer hit 3 of our cars on 1/1/2018. 2 of which are totaled. They called me once when I was out of the country and left me a voicemail. Since then I have called left over a dozen messages and yet to get a call back. The claim adjustor can't be that busy! I am on the line with them now and If i don't get an answer now, I will be reaching out to lawyer here shortly. I know, Infiniti doesn't give a care about their customers nor people who call them. I so hope you ALL at Infiniti die and burn in hell! Update 01/23: I am still waiting to hear back from them. I finally decided to go with my own insurance. Car was a total loss and my insurance settled the claim in 4 days. Thanks Geico! You now have a customer for life.
alexa marron
Jan 10,2018This insurance is the worse, will do anything to not cover your claim. Yes I understand you have to have you customers back, but when YOU'RE customer left another person car less, you guys have to step up and own up, when your customer made a mistake, do not go around and find a tiny excuse to cover the claim.
Cedric Toley Jr
Jan 09,2018Very helpful and excellent service.
Howard Jones
Jan 09,2018Great service and helpful
Vladimir
Jan 07,2018Well, might a little faster with evaluations...
Liam O'Halloran
Jan 06,2018Great, good service, good price
Raquel
Jan 06,2018You made getting insurance easy ! Your agent was so helpful. He gave me so many options and savings . When no other insurance wanted to give me a good price yours did just that . Thank you infinity !
Marta Blanco
Jan 06,2018El trato es excelente y los precios muy buenos
Juan Sigala
Jan 06,2018Exelent customer service!! Great people! Good prices!!
Julius Thomas
Jan 06,2018Infinity has always been there for me when I had any insurance issues.
Anthony Decesare
Jan 06,2018Great Company
Rosa Abarca
Jan 06,2018Quick and verify friendly
Karen Ailen
Jan 05,2018Wish I could rate it no stars. Got my arm SHATTERED BY AN INFINITY INSURANCE OWNER. INFINITY DID NOT COVER BODILY INJURY AND IT HAS BEEN 10 MONTHS AND I HAVEN'T GOTTEN MY CAR FIXED. I CALL AND AN ADJUSTOR NAMED" JOHN" HAS ANSWERED EVERY TIME. HE TELLS ME HE WOULD CALL ME BACK AND NEVER DID . HE RARELY ANSWERS HIS PHONE WORST INSURANCE EVER. I'M IN 100000 DEEP WITH THE HOSPITAL. THANKS INFINITY.
James Ross
Jan 05,2018Outstanding claims service and execution speed. I'm a loyal customer and you have been more than fair with me, Regards James Ross
connie hurdle
Jan 05,2018From the time I got a policy from this company the customer service is the worst!!! Increase on my policy with no real explanation other than the rates were raised in my area...BS!! Customer Service rep offered no other alternatives or even offered to look for any discounts. Wish I could give them no stars!!!
Mathew Kudlo
Dec 27,2017Love them. They are great
2201 4th Avenue North, 35203, Birmingham, US
http://infinityauto.com
Yolanda Quintanilla
Jan 13,2018We have very good experience ,because that's we are looking for and thanks for help us to find the best deals