Great service and price on insurance for one of my vehicles. If you are a driver with a good driving record, this would be a good company to do business with. If you have a bad driving record, then you would not want to buy insurance from anyone with an intention to keep bad drivers or alien drivers off the roads.
I was rear ended at a stop light by a car having infinity insurance. The appraiser came in within a few days and looked at the damages and provided a quote. Then it ts been silent from their side. I had tried calling the adjuster(left voicemail) the past 3 weeks and haven't got a reply. Hopefully something good happens soon. Not a great experience so far.
Infinity Insurance neglects responsibilities. Two Infinity customers hit my car and Infinity wants us to use our insurance co to pay for it.
My son was involved in an accident with a customer of Infinity ins. This person was found at fault. At this point everything was moving forward ok. A claim number was established. After that nothing. No update, no phone call, no offer of a rental car nothing. I have been calling for the last 2 and a half weeks and left messages for the claim agent and his supervisor. Nothing. Crickets. My son has been without a car for almost a month now. I guess my only option now is to sue. I am also going to file a complaint with the California Ins Board. This is the worst experience I have ever had with an insurance company.
Terrible experience. My premium was increased by 400% to an astounding $800 per month when I had no accidents. I canceled my policy immediately and then they sent me a bill two weeks later for over $500 for apportioned amount and future fees. They also threatened to wreck my credit score. Truly aggressive and fraudulent behavior. The people who manage this company should be sent to jail for fraud.
This company has been here for me ! I appreciate you all! Thanks!
Gracias por la ayuda y atención tan rápida q me dieron y estoy muy satisfecha.
Excellent Service; I'm grateful.
I spoke to Mr. Meyer & he treated me very well. He explained thoroughly & made me feel comfortable asking questions to a process I am not familiar with. I hope to resolve this claim in our favor with his help
Last time i called i was transferred 4 times before I got to someone who could actually help me, also my insurance keeps going up every year, im in the process of finding a different company.
Quick, friendly service.
Muy buena aseguransa y el servicio al cliente es muy amable.
They made it really easy and really quick for me to get good insurance at a good price! Thank you infinity!
Amazing staff. Took time to understand my needs and work their magic to fit my out of pocket cost. Review my policy so I can have an understanding of what I was getting. I would recommend this insurance company to a friend in need.
Very professional and helpful
Great Customer Service!
Customer service agent I spoke to was excellent and addressed all my issues
They were very straight forward and professional. I will not have a problem referring family or friends.
This insurance is trash
Amanda Stevens
Jun 30,2018They are cheap for a reason. Ridiculous hold times, doesn’t matter what time you call. Could never get through to a claims rep.