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Reviews 563
Eugene Sanchez
Apr 06,2017Great price and convenience.
Margarita Locke
Apr 02,2017Adjusters are not serious and professional people. They hide from you. If you have a collision with an Infinity customer, be ready to live one of your worst life experience. High disappointing.
Angel Luna
Apr 01,2017Initially after the accident I was amazed by the appraiser and the adjuster quick respond, however after 3 week without my car and finding out my claim was $3000 more than estimated everything changed. it was hard to get a resolution, hard to get a reply or a call back from the adjuster or appraisers. will never do business with this company
Salvador Prado Garces
Mar 31,2017Muy buen servicio, la atencion es muy buena , muy amables y rapida.
jovana salcido
Mar 28,2017I HAVE THEM AS MY INSURANCE CARRIER AND THEY ARE VERY HELPFUL, THEIR MOBILE APP ITS GREAT AND EASY TO USE, AND VERY AFFORDABLE INSURANCE
Clarence Lee Moses
Mar 24,2017Customer Service will not provided you with affordable rates..
Liza Marie Hernandez
Mar 24,2017I'd like to say that trying to get to speak to an agent with you because there is no button for roadside, can be a little frustrating, but once u get in contact with someone it's great service. Roadside asst awesome. Short story: Car left me on the side of the freeway..infinity helped and in less than an hr, I am home with my car. Thank u
Cheryl Elizondo
Mar 24,2017My claim was denied with a letter stating that "there is no liability coverage under this policy" . I thought all vehicles were required to have pip and liability. What a joke. NEVER a return call from the adjuster. NEVER.
Shannon Oliphant
Mar 15,2017I have really had no problems thus far, but my car is now in the shop being repaired and there are certain damages which were not found when your appraiser looked at my vehicle. The repair shop is in contact with your adjuster to hopefully get approval for the newly discovered damages, but it would have been nice if I had an initial appraisal that recognized all the damage associated with the accident.
Andria
Mar 09,2017For over three weeks its been calls to get our claim settled with Infinity and when you try to get your car from their 'free storage' facility they claim you have to pay the high cost for storage for the duration they have your car held. They drag the time out with no updates other than '''we cannot pay for your claim until the other claimant gets their car fixed". Truly unprofessional and a run around customer service levels recieved from Infinity.
Vannessa Kaimimoku
Mar 07,2017I had an excellent experience with the agent that helped me .. wonderful customer service.
Jorge Munoz
Mar 07,2017Respuestas rápidas a los reclamos
Silvia Fernandez
Mar 03,2017Todo muy bien hasta que tuve acidente y ya ha pasado un mes sin recivir respuesta alguna acerca del Property Damage Estimate, es realmente imposible comunicarse con la persona encargada del caso(adjuster). I'm very disappointed with the service.
Patricia Naar
Feb 28,2017Eficiente, y buena comunicación.
Remont Harris
Feb 28,2017I'm pleased the service thus far, hope it's the same if ever I have a claim.
Kendric Davis
Feb 28,2017Getting a quote was quick and easy! The customer service was great and the prices for insurance were even better! Saved me 100 dollars a month by switching! Loving infinity insurance!
Veronica Trevino
Feb 28,2017Every customer service representative I spoke with were very informative and polite.
Amy Ortiz Burgos
Feb 18,2017Realmente me senti muy satisfecha con el servicio, muy atentos, muy serviciales y muy comprometidos con su trabajo, los agentes que me atendieron realmente los felicito por que era lo que buscaba estoy muy feliz!!! GRACIAS, INFINITY!!!
Carlos Marin
Feb 18,2017TODO MUY BIEN Y AMABLES Y SERVICIALES
2201 4th Avenue North, 35203, Birmingham, US
http://infinityauto.com
Tim Hilliard
Apr 12,2017This is one of the worst insurance companies I have ever been with and that's the honest truth