Roger helped us to the best of his ability
Roger was very helpful and serviced given to his best.
Paul was incredibly kind and helpful in my situation- I called the night before someone told me they would call me back, but they never did. When I called today, Paul was able to quickly and joyfully assist me, and was very patient. He is a model employee!
Tim, my representative was very helpful in booking my reservation and also assisting me with a refund. Jacob the supervisor was also very supportive.
Zaiden is very helpful and knowledgeable to solve my issue.
El Sr. Marco Crespo ha sido muy diligente y paciente en el tramite asistiendo cambio de itinerario de vuelo.
Marco Crespo
Customer service Paul is very prompt in answering and helpful in all my needs as to providing a wheelchair .
Grace Watson went out of her way and didn’t a lot of time on my reservations
Read the fine print before you sign any contract!!!
Our trip to the US Many thanks to infinity travels and especially to Victor who was most helpful and very professional! Michel De Ridder (Belgium)
Mike was great
Altogether an awesome experience
Bill was very patient and knowledgeable. He helped me out tremendously. November 11, 2024 Bill Murray, thank you
Muy bien excelente servicio me atendió Joseph Rodriguez
Victor was so nice and patient helping me resolve my issues with my booking. I would gladly recommend him to my friends for their travels.
On October 7 I was going to travel and due to the hurricane I wasn’t able to I got my refund back for my luggage the next day and they told me I have to wait 7 business days to get my ticket money back into my account it is know November 10 and I still haven’t gotten my refund back every times I call they always tell me yes there a refund pending but it doesn’t appear on my side pending is always an excuse but nothing being doing about my money o don’t know how much longer they going to keep me waiting and mind you I got a credit for my tickets for coming back from jet blue and nothing from frontier beside my luggage money this is so unprofessional they a manager tell me what are you going to get out of leaving a bad review I just want my money back
Thank you Frederick for your excellent service and your patience in making all the changes needed for our trip and making everything right.
Everything was simple and to the point. I was glad to get everything cleared and changed.
ANTHONY WATERS
Nov 18,2024Roger was great at his job