We are totally committed to delivering a straight forward service focused solely on your needs and we will challenge ourselves and the industry norms in order to do this. Our aim is for all customers to feel confident and comfortable at all times, to know that they can rely on us to deliver a consistently outstanding and individual home moving experience. We want to keep it simple and keep it honest. We feel that local knowledge is key to our success and make sure our people know all about local schools, amenities, transport, clubs and societies in your area. Intercounty has been successful at the recent Agency of the Year Awards 2016 – winning the Gold award in the Best Estate Agency in East Anglia category and have also won for the past 5 years Best Lettings Agency in East Anglia category at the Lettings Agency of the Year awards.
Brilliant consumer's service, professional sales manager (Lucie Heanley). Thank you for all your support and assistant. Faith and Fabian Olawoyin.
I have used intercounty for lettings and Sale. Professional service, easy to communicate with. 5* recommended.
Staff were really helpful and made the transaction quick and easy!
I have used the company as a landlord and to sell properties and always found them excellent .
Having now sold two properties for us, I would highly recommend Intercounty to anybody. They also managed property for us and they were the best managing agent we have ever had.
Have been very honest and very honest with us as we have been going through a letting agreement just waiting to get are move date and can not wait can't recommend these enough thank you for everything
Polite, professional, and always kept in contact to ensure I was up to date with process. Made everything very simple and stress free.
Friendly, professional - so far excelent!
Intercounty have been marvellous especially Megan Izod who has kept us in the know since we have sold our house with them.
Very helpful Konnor has been very professional and gone that extra mile to ensure customer was happy All staff I have had contact with have been very courteous
We have had a mixed experience that got progressively worse as exchange in contracts approached. We twice arrived at the point where my wife and I agreed to pull out of the purchase due to questionable levels of service, rescued at the last minute by progress. Despite the purchase being agreed, there was an overly aggressive air in the way some communications were handled, as if to try and close a deal that was already closing. This was probably not helped by the Vendor, but your job as agents is to broker between two parties, a job I feel was not handled very well at all. Indeed your involvement at times only served to confuse and delay. There was also a poor attempt at creating urgency in responses when responses were actually owed by yourselves. You were called on this and back-tracked over a period of 24 hours. I would be happy to discuss further either face to face or on the phone, but don't do not have the time to write in the required depth.
What an amazing and professional company really was pleased and felt a sense of security the whole way through the letting a process so thank you.
We used Intercounty recently to sell our property and had previously been on the market with another agent for 5 weeks and only had 2 viewings during that period. We changed to Intercounty and the viewings increased significantly and the potential buyers were all qualified beforehand and in a good position to proceed. Within 2 weeks we had an offer which we accepted and subsequently completed. I was very happy with Intercounty and Andrew Kershaw and his team kept us regularly updated throughout the process and so I would certainly recommend their service.
Great service from both Josh and Rosanna! Would highly recommend 👌
Intercounty have been fantastic through the entire process and have made sure that everything has gone as smoothly as possible
Very professional
In all my experiences with Intercounty Estate Agents the team were friendly and helpful with all enquiries. There were good handovers between team members which meant if the person I needed to speak to in the office wasn't in then somebody else was always able to deal with my enquiry. I would highly recommend Intercounty services to all.
We're only at the start of our house-selling journey with Intercounty, but would highly recommend their photographer Claire North who was lovely to work with and created beautiful images!
Brilliant service. Catherine has been so helpful and really friendly, as were Jack and Josh on the phone. I have been kept updated on how things were progressing and my tenancy was sorted within a couple of days after viewing the property. Would highly recommend Intercounty, very efficient and very friendly, and could not be happier with the service I received.
Karen
Oct 17,2017The staff were really helpful and did all they could to move the process along doing quite a lot of running around looking for documents and checking in with the seller's and my solicitors. I am sure that if Marion had not intervened i would not be sitting in my new home today.