We are totally committed to delivering a straight forward service focused solely on your needs and we will challenge ourselves and the industry norms in order to do this. Our aim is for all customers to feel confident and comfortable at all times, to know that they can rely on us to deliver a consistently outstanding and individual home moving experience. We want to keep it simple and keep it honest. We feel that local knowledge is key to our success and make sure our people know all about local schools, amenities, transport, clubs and societies in your area. Intercounty has been successful at the recent Agency of the Year Awards 2016 – winning the Gold award in the Best Estate Agency in East Anglia category and have also won for the past 5 years Best Lettings Agency in East Anglia category at the Lettings Agency of the Year awards.
very friendly
Excellent service and very helpful with queries. Very polite staff. A well structured and organised company.
Very helpful and friendly
Very reassuring to have Intercounty's advice and guidance. They have attended consistently well to management of our property promptly and efficiently. Excellent!
Very professional and good communication throughout the process. Would highly recommend Intercounty :)
This is a good agency
Estate agents are ok, good communication. Lettings - as a landlord I wouldn’t bother paying the extra to have them check your property as not convinced they actually do by the way mine was left in, trying to get some deposit back for cleaning and repairs was stressful, very much on the tenants side and not the landlords!!
From the moment we interacted with the agents at Intercounty I knew they would be the ones we would find our perfect home through. They were very proactive in suggesting suitable properties that matched our search criteria ahead of being publicly listed. Since having our offer accepted they have been very efficient in moving things forward and a pleasure to deal with, answering all our queries promptly. Nothing seems too much hassle. Thank you! Olivia and Ellen in particular have been nothing short of brilliant.
Kate Green at Intercounty (Chelmsford) provided excellent service throughout the sales process. She was always efficient, knowledgeable and courteous and I have no hesitation in recommending her. Thank you Kate - it was a real pleasure.
They don’t really deserve that star but I had to put one, your company are a bunch of thieves. Strong recommendation that you don’t use this company!
I was very happy with the work Intercounty did in selling our house. They took the full workload from us, and were effective and efficient,. A great job!
After a confusing start on initial details staff were more than helpful, one member in particular, in ironing out quite a few issues, keeping me updated and finally bringing the process to a satisfactory end.
Agent failing to look out for landlord. Excessive requirements that benefit tenant rather than landlord making investment less value.
went the extra mile
I have been dealing with Intercounty for many years , both for sales and rental . I have found them to be very professional and extremely helpful with all aspects of sales and letting . In particular Doug Whybrow on sales has been amazing , he kept me updated on the progress of the sale constantly ( it was a slow one ) but he did all the necessary chasing all the time . Very friendly guy to deal with also , so full marks to him . Julia Samson in rentals has also been very good at her job , I found her to be very professional in all my dealings with her . So I would thoroughly recommend Intercounty for any sale or let .
I'm giving 5 stars purely for the excellent service and communication that I have received from Kathryn Keats throughout my tenancy. She has always been on hand when I've needed help and/or to communicate with my landlord through her. She has been fantastic
They have been absolutely brilliant and helpful from start to finish. Very quick and they keep you updated. Also a great bunch of friendly people, who are very approachable.
I have used Intercounty for renting out my property for a number of years now. The Management staff have, on the whole, been very good. Professional, helpful and courteous, particularly Dimple Johal, whom I could not fault and has gone above and beyond her job description. On selling my property the whole team were very professional and Doug Whybrow was fantastic helping move things along and assuring me daily in a professional but friendly manner. He nagged when I asked him to. He chased when I asked him to and even let me rant and moan proving to be a sympathetic ear. I hope he is appreciated and is given a pay rise in due course! Many thanks for all your help.
Great company and their staff. Each one of them that I had a pleasure to be in contact with were friendly and professional. Massive thank you to Joe Reddan who was fantastic from the beginning
J kell
Nov 11,2017Helpful & always contactable. Rosanna did a fantastic job getting info and things moving when our process became bogged down due to the other party.