JLA
To leave a review you need to be logged in
JLA is the leader in commercial laundry, catering and heating solutions for the UK and Ireland. We're all about helping our customers to cut costs and take the hassle out of running a laundry room, sluice room or kitchen.
Using our unmatched experience in a variety of sectors, we combine market-leading equipment with world-class breakdown cover. The result is our ground-breaking Total Care proposition, which gives customers great machines, seven-day call-out cover and an eight-working-hour engineer response, all for no capital outlay and no repair bills - ever.
Reviews 807
customer
Apr 06,2022Great communication including an email confirming engineer was en-route. Engineer left written message as requested confirming work done as well as an emailed report. Very satisfied with work completed and efficiency of the company.
Customer
Apr 01,2022Terrific service. Friendly staff. Knowledgeable engineers. Great response times
Jo Gardner
Mar 31,2022Called in the morning to report fault; fault corrected by early afternoon.
customer
Mar 27,2022Very efficient with accurate text updates
Kamlesh
Mar 26,2022Called Jla as I have several machines we bought from them. Couldn’t fine manuals as we wanted to change prices due to increased costs. Chelsea who answered the the phone was very efficient in getting the relevant documents from technical team and forwarding to me within the hour. Well impressed.
Nick Milner
Mar 17,2022After reporting a fault with our equipment (the first in nearly 3 years), the engineer was with us slightly longer than an hour after I reported it. Outstanding service
Seaview Children's Unit
Mar 14,2022Prompt and efficient service.
Roe Park Resort
Mar 14,2022I was impressed with the efficiency of the process when booking an appointment and also the work carried out by your engineer.
Dinardo support
Mar 10,2022excellent service as usual very friendly engineer took the time to explain what was wrong and what will happen with getting replacement parts.
Susan Robson
Mar 09,2022very good attentative service, excellent communications, polite and friendly engineer
Andrew burnett
Mar 07,2022great service quick responce and great engineers
customer
Mar 05,2022Cane out promptly got work done
customer
Mar 04,2022On time/professional/helpful
customer
Mar 03,2022great service!
Mourad
Feb 27,2022Excellent Customers'service.Repairs of our washing machines and other JLA appliances here at our NHS premises get repaired in no time.I can now safely say that JLA service standards are promising and i hope they maintain and keep their performance levels as good as ever.
customer
Feb 26,2022Very prompt and effective service. Thank you
Lindsay Bull
Feb 19,2022Always lovely people on the phones to speak to, plus engineers are on time and polite with quick service. 👍
customer
Feb 18,2022The engineer came to our school to do the gas test certificate he was an amazing professional ,and helpful.
customer
Feb 17,2022I would recommend JLA to any business they were prompt and dealt with the repairs efficiently. They provide a fantastic service
Leroy Chandler
Apr 07,2022Good service, excellent machines, great engineers for install and maintenance, but sometimes a little disjointed within the office.