JLA is the leader in commercial laundry, catering and heating solutions for the UK and Ireland. We're all about helping our customers to cut costs and take the hassle out of running a laundry room, sluice room or kitchen.
Using our unmatched experience in a variety of sectors, we combine market-leading equipment with world-class breakdown cover. The result is our ground-breaking Total Care proposition, which gives customers great machines, seven-day call-out cover and an eight-working-hour engineer response, all for no capital outlay and no repair bills - ever.
Excellent Customer Service
Excellent and rapid service.Friendly but professional engineers who know their job.
Excellent service as always. Thank you
Always helpful when these engineers that come to repair our machines. I have never met one that was belligerent or in a hurry to get away, they always take their time to diagnose the problem and get the machine going as soon as they can, unless of course they need a part to be ordered. Also, they are very attentive to our elderly residents and will even explain to them what the problem is.
Time frame to oversee faulty equipment. equipment being assessed and checked. Continued faults found following visit and being informed, its working. Concerns with service maintenance visits, what exactly is being serviced, as different services being carried out by different engineers, and your engineers informing us if these checks are completed during servicing. Service log of equipment, being informed equipment not on list but is. Quotes for parts that have already been passed and agreed, fitted still not working and being informed this part is faulty, and quote being processed again for permission.
Very quick to come out if there is a problem with a machine.
Kelly Mcwilliams
Feb 26,2019Great fast service , thought my dishwasher broke down , they came out within 24 hours The dishwasher was ok , Was a fuse that blown in my electric Great service Would highly recommend