JLA is the leader in commercial laundry, catering and heating solutions for the UK and Ireland. We're all about helping our customers to cut costs and take the hassle out of running a laundry room, sluice room or kitchen.
Using our unmatched experience in a variety of sectors, we combine market-leading equipment with world-class breakdown cover. The result is our ground-breaking Total Care proposition, which gives customers great machines, seven-day call-out cover and an eight-working-hour engineer response, all for no capital outlay and no repair bills - ever.
Out of hours support needs review as it's long winded.
job well done
Both Staf fon telphone and the engineer that came to see me were very professional and helpful. Something was lost in translation though because what I thought I had paid for was not what I got, however the engineer explained everyhting fully for me so it was not an issue. It is also a little unusual to pay for the work up front but also not a real issue. Overall very happy with service. Just waiting to hear back re: parts for repair
Great service all the time
Quick Response time.
So far I've been very happy with JLA but my job is not complete yet, but anyone thst I've spoken to is efficient and helpful.
We recently had an issue with our long standing account. After going from pillar to post, Tracy Barnard (Laundry Solutions) volunteered to take ownership and was tireless in pulling all the key information together to make sure everything was eventually put right. An absolutely wonderful person to deal with and an asset to the JLA team without a doubt.
Very fast and good service thank you
Area Sales Manager very very helpfull and very professional customer service
excellent, fast service.
JLA is a useful business model to help clients with equipment finance and maintaining it for the duration of the contract. We have used them more than once and have benefitted from their service. only in one instance we had issues with them. was sorted amicabally.
Hopeless & Pestering
Very efficient introduction to their business
Very quick response with the call out to fix our washing machine in the hospital. Efficient, issue resolved while on site. Reliable service every time
Great customer service, all fixed and sorted very quickly...
Quick response for a change next day service usually 2 . Very helpful engineer
Responded very quickly efficient service
These guys were efficient, on time, friendly and hard working throughout the service. Recommend!
Price, service, timescales. These guys delivered. Would recommend.
Christine Durose
Dec 04,2021I was enquiring about a hot counter for the restaurant as ours had broken down, everyone there from the beginning of the phone call till the end were extremely helpful. We now have a hot counter coming to us, I had already called other companies but they were no where near as helpful