John Doe Carpets and Furniture Ltd
To leave a review you need to be logged in
Founded by John Doe in 1983, we are a third generation flooring and furniture retailer. At John Doe of Diss, we strive to offer all our customers a unique shopping experience that cannot be imitated or found elsewhere. Our offerings include the finest carpets and flooring, quality furniture and handpicked sofas and beds, plus so much more for your home. Sourced only from exceptional manufacturers across the globe. At John Doe of Diss, we understand the importance of purchases for your home. As a result, we employ over 50 skilled staff, all of whom are dedicated to providing personal, no pressure assistance and expert advice in helping you find the right item for you and your home. Our 45,000 square foot showroom, partnered with our family heritage and expert team accumulates to create the premium John Doe service that we’re known for.
Located on our first floor, Angela's Coffee Lounge offers a diverse selection of speciality coffee, freshly baked pastries, homemade cakes and delicious lunches prepared with premium, local ingredients.
Reviews 971
Ben
Jun 21,2024From looking at the sofas, to ordering, and then a superb, friendly and efficient delivery by Simon and Leon, we’ve been delighted with the service from John Doe. And we are so happy with the sofas! Thank you very much
S Catchpole
Jun 20,2024Excellent all round customer service. Could not have been more helpful.
Jacqueline
Jun 16,2024Excellent Customer Care, nothing is too much trouble.
Maria Jones
Jun 14,2024Simon and Scott from John Doe were super. Professional, efficient and a pleasure to deal with.
Jane Taylor
Jun 14,2024Simon and Scott were polite efficient and friendly great service thank you
customer
Jun 14,2024Scott and Simon delivered my furniture with care and respect. Nothing was too much trouble. All the furniture was placed where I wanted it and all packaging taken away. Very friendly excellent customer service from all the staff I have dealt with from ordering to delivery.
Christine Cutts
Jun 14,2024Simon and Scott were extremely professional in the delivery of our chairs. They were very polite and very careful . This is my first experience with John Doe and hopefully they’ll be more!
Roger Wickham
Jun 14,2024Simon and Scott were extremely helpful and very professional. We would have them deliver anytime . Does have always been very helpful and Taylor and Stuart have always been very good when we have called into the shop. Wouldn’t go anywhere else to shop.
Mrs Pamela Trudgill
Jun 13,2024Just had chairs delivered from John Doe - quick,efficient and friendly delivery by Simon and Scott. Greatly appreciated. Thanks.
Christopher Sarchet
Jun 11,2024Delivery earlier than expected in terms of placing order. Simon and Scott really helpful. Gave a phone call in advance of arrival and all delivered in good time and cleared up wrapping and took it away. Will recommend service.
Steve was
Jun 11,2024Always a pleasure to invite Simon and Scott into our home. A tricky delivery with the need to bypass my recently installed stair lift. The installation of our sofa bed upstairs was done with great care and professionalism, all the attributes we have come to expect from Simon and Scott, great teamwork -many thanks. Steve
Michele
Jun 11,2024Simon and Scott delivered a large sideboard for us that had been in the showroom. The delivery was great, nice and quick! We've bought a lot from John Doe and we've always been happy. The staff are always friendly without being pushy and the cafe is probably once of the nicest places to eat in Diss!
Mr Rollin
Jun 11,2024The salesman found what we were looking for
Mr Colin Reed
Jun 10,2024The staff we encountered as we wandered around the shop viewing furniture were pleasant and polite asking if we needed help. When we said we were just browsing we were told we'll leave you to it but if you need any help please ask. After a browse we had a coffee in the very welcoming cafe then went to the bedroom furniture area as we were specifically looking for a range we had seen on line. We could not find it but a gentleman asked as what we were looking for and advised us it was not available due to delivery problems. He should us the other ranges we were torn between two so he moved a display unit so two ranges were next to each other allowing us to decide on the range we ended up purchasing. He was very helpful with information about deliver times and other aspects of the purchase. We made the purchase and left with a feeling of being well looked after.
customer
Jun 08,2024John Doe have been fantastic, they went out of their way to help us, fitting us in quickly for carpets, Katy was really helpful and upstairs Stuart with wardrobes, we are so pleased with everything they have done small family business the service is so personal and lovely! our new home is looking good. Special mention to carpet fitters Simon & Prez and Josh, worked so hard, great guys! and Scott and his mate fitting in wardrobe. Thankyou to all involved. We are recommending you to everyone! Rob & Alison. P.S cafe is great too!
Mike Maddox
Jun 07,2024Very informative and helpful service.
Aldridge Contracting
Jun 06,2024Phone call to let me know an eta very clean and professional. Asking me how I wanted to have wardrobes set up inside very helpful couple blokes. Highly reccomened 🤗
Jenny Gray
Jun 05,2024They phoned to say they were on their way. They are both friendly and efficient.
Ryan
Jun 04,2024Really good quality and both delivery drivers were excellent! Would definitely recommend, are table turned up at the exact time and was built within 10 minuets
Ruth Chiwuta
Jun 21,2024Simeon and Leone the ones who delivered our bed were very friendly and professional making it easy to relate to them as a customer. They called in advance to inform me of the delivery time and were on time. I also want to acknowledge Taylor on the day of the sale in the shop19/06/24. Taylor was exceptionally receptive to my husband and myself and led us to finding this beautiful bed. Thank you Simeon , Leone and Taylor.