John Doe Carpets and Furniture Ltd
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Founded by John Doe in 1983, we are a third generation flooring and furniture retailer. At John Doe of Diss, we strive to offer all our customers a unique shopping experience that cannot be imitated or found elsewhere. Our offerings include the finest carpets and flooring, quality furniture and handpicked sofas and beds, plus so much more for your home. Sourced only from exceptional manufacturers across the globe. At John Doe of Diss, we understand the importance of purchases for your home. As a result, we employ over 50 skilled staff, all of whom are dedicated to providing personal, no pressure assistance and expert advice in helping you find the right item for you and your home. Our 45,000 square foot showroom, partnered with our family heritage and expert team accumulates to create the premium John Doe service that we’re known for.
Located on our first floor, Angela's Coffee Lounge offers a diverse selection of speciality coffee, freshly baked pastries, homemade cakes and delicious lunches prepared with premium, local ingredients.
Reviews 971
Customer
May 04,2024Had our lovely corner seating delivered by Simon and Scott Both very friendly and very helpful!! Would highly recommend John Doe for great furniture and a very friendly team.
Trevor blush
May 03,2024Helpful, knowledgeable and friendly team
Mat Waters
May 03,2024Great service from Simon and Scott getting everything in, put together and in place on a rainy day. Speedy yet thorough service. Would definitely recommend and use again.
David
May 03,2024Simon and Scott were excellent. Polite and smartly presented. Very kind and considerate. Delivered to my lounge, unpacked and not a spot of dirt left behind. And all at a great price. Will definitely be buying from John Doe again.
Consumer
May 02,2024Fantastic customer service. Helpful, knowledgeable and professional. Best we have ever experienced. Nothing too much trouble they just want to ensure you are happy with your purchase. We have just had a karndean floor fitted - great fitters. Looked wonderful. A few weeks later husband dropped a heavy circular saw on my new floor which badly damaged one of the tiles. John Doe replaced the damaged tile free of charge . Thank you Sam and all at John Doe.
Sally Cantwell
May 01,2024We have just received a delivery from John Doe sold to us by Tina. . We were so impressed with the service from both Simon & Scott today & Tina earlier. They did an amazing job for us both & also offered to help with our old sofa. Thank you all so much. Another great service from John Doe & staff.
Sue Moss
May 01,2024Scott & Simon delivered my new sofa today. They were friendly, but professional. Delivery went smoothly, no mess and arrived when they said they would. Excellent service!
Ashley Allen
May 01,2024Tom the sales representative was very good
Sandra Cox
Apr 30,2024So helpful and obliging, went out of their way to make sure I could get the exact product I wanted, their customer service was exceptional, a rare thing to find these days, can’t say enough good things about this company!
CHRIS SYKES
Apr 26,2024We have just received our new sofa from John Doe of Diss, and I must say that once again we have received excellent service. The delivery staff Simon and Leon were excellent and unpacked everything and assembled the furniture really well, removing all the packaging . And all with a cheerful and confident manner. Well done lads and well done all the staff at John Doe. Another excellent result. Thanks.
Louise
Apr 26,2024We were very pleased with the choice and company knowledge of the products we choose. This was a difficult job to do and we found the staff very helpful and flexible.
Mr Nixon
Apr 24,2024Very pleased with our recent purchase from John Doe. The whole experience was refreshingly positive, from the helpful, friendly sales staff Tom and Susan, to the courteous, professional delivery team of Simon and Scott. Would highly recommend.
Joan
Apr 23,2024Excellent service. Really professional and knowledgeable. Would highly recommend
Benjamin Meers
Apr 23,2024The initial surveyor that came out was able to answer very thorough. The quote quickly came through and I was able to go and choose my flooring. Katie in the showroom was very helpful and efficient. The install was done very well, much better than had been done by a different installer in the past. The whole floor was glued down this time, it’s been in several weeks now and is perfect. The price compared to when it was last done was cheaper and more works were carried out aswell. I will certainly be using John Doe again.
Stan Bakowski
Apr 21,2024Brilliant customer service, knowledgeable staff, including sales, surveying and fitting. The floorlayer, Jack, was particularly helpful, tidy, and did an excellent job.
Julia
Apr 20,2024Received excellent service today from Simon and Presley who came to deliver my electric bed. From putting it together and setting it up, to explaining all the different settings on the remote control that controls the bed.
Simon K
Apr 19,2024Simon and Scott turned up on time, set up the furniture, took all the packaging away without any fuss and were gone in 15 minutes. No quibbles from me, thanks chaps.
Robert Brown
Apr 19,2024Simon and Presley were polite, careful, on time and quickly efficient and professional in their delivery. It was a very positive experience and we shall be using John Does for further furnishing.
Ines Todd
Apr 19,2024Very helpful staff from order to delivery. Good communication throughout and Simon and Presley the delivery guys were great!
Ken Sharpe
May 04,2024Great service in the store and the fitting team are very helpful and friendly. Great job!