John Doe Carpets and Furniture Ltd
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Founded by John Doe in 1983, we are a third generation flooring and furniture retailer. At John Doe of Diss, we strive to offer all our customers a unique shopping experience that cannot be imitated or found elsewhere. Our offerings include the finest carpets and flooring, quality furniture and handpicked sofas and beds, plus so much more for your home. Sourced only from exceptional manufacturers across the globe. At John Doe of Diss, we understand the importance of purchases for your home. As a result, we employ over 50 skilled staff, all of whom are dedicated to providing personal, no pressure assistance and expert advice in helping you find the right item for you and your home. Our 45,000 square foot showroom, partnered with our family heritage and expert team accumulates to create the premium John Doe service that we’re known for.
Located on our first floor, Angela's Coffee Lounge offers a diverse selection of speciality coffee, freshly baked pastries, homemade cakes and delicious lunches prepared with premium, local ingredients.
Reviews 971
Amanda Rogers
May 28,2022There was a wide range of carpets and flooring to choose from in the showroom and the fitters did a great job on the three rooms. As the carpet and flooring are for my very elderly mother in law, I really appreciated the telephone liaison with the fitter on the day. He was friendly and helpful. The finished carpets and flooring look great!
Joysie
May 13,2022From the moment we stepped inside the store we knew we had found the right place to purchase our lounge furniture. The staff are friendly, make you feel special, give you loads of time without being pushy. The ranges of furniture are amazing and the customer service is brilliant. Having had a very bad experience with a high street giant, John Doe couldn’t be more different. I would recommend them any time and will go back if we ever need additional items. The delivery guys are brilliant too, very courteous, friendly and helpful. We absolutely love our furniture thank you so much.
Pat Brown
Apr 29,2022After a leak in our bathroom we had to replace the flooring. Found what we wanted and when the fitters arrived they worked extremely well in a very confined space. The flooring is better than we expected, the work was done very well and all mess/bits cleaned up! This is our go to place for furniture, blinds and flooring.
Mrs Fiona Edwards
Apr 11,2022From showroom to completed flooring, excellent service. No hard sell. Good advice and understanding of our requirements. On time. Dealt with some lovely staff and left our premises clean and tidy. A pleasure to deal with and to have working in your home.
Maggie Edwards
Apr 06,2022Over and above service sofa bed wouldn’t go up my stairs bed dismantled reassembled . All done in a day shop local wouldn’t get that service anywhere else
Debbie Scarff
Mar 26,2022We recently purchase carpet and a bed from John Doe of Diss. From our initial enquiry where we found the staff to be attentive and knowledgeable through to delivery and fitting when the delivery guys were extremely careful lifting a very large bed and a massive heavy roll of carpet. Once laid, the carpet was vacuumed and off-cuts and packaging was removed. Again with the bed, all protective covering was taken away and the bed set up with care. Would not hesitate to recommend John Doe if you want quality products and exceptional service. We are planning to purchase new carpet for our living room before end of this year and will be returning to John Doe for that.
Sue Wink
Mar 23,2022Thank you so much for your incredible help and service when our daughter was recently diagnosed with a serious illness. You went above and beyond with such a speedy, efficient,courteous, kind and helpful prompt service in delivering, installing and removing of packaging and making minor adaptions to their new electric bed and chair. The service overall was amazing and so stress free. Thank you so much can't recommend you enough Mr and Mrs Wink (on behalf of Francesca Sutton)
Sylvia Smith
Mar 17,2022Excellent company to do business with. Great showroom with so much choice !! Everything was done in the time planned, lovely quality flooring fitted by polite, friendly and efficient guys. The house was left clean and tidy with not a singe piece of scrap left behind. Thank you John Doe !
KW
Mar 14,2022Just how lucky is Diss to have the wonderful John Doe? What a lovely experience from start to finish with kind, friendly, knowledgeable and helpful staff. I have had beds, chairs, carpets and units from them which has all been excellent. A great layout that just seems to get bigger every time I go in. Well done John Doe
Kayleigh Boorman
Feb 15,2022Excellent customer service, amazing range of products to choose from. All the members of staff are extremely friendly and helpful. Highly recommend John Doe
Jane Lockwood
Feb 07,2022We highly recommend John Doe. They are always so helpful, welcoming and happy to give there time answering all your questions. We've just had carpets fitted and couldn't be happier, the two fitters were so professional, so polite and respectful couldn't have wished for any better. Brilliant family run business.
Jonathan Osborne
Feb 06,2022Could not of been more impressed by the service we received. The fitters where extremely professional and helpful. Five stars .
Sue Pitt
Jan 27,2022Amazing personal service. Fitters are employed by the company and are excellent. Very happy with my lounge and hall carpets and great value for money. I'm in a second floor flat but there were no complaints about all the stairs. I also live 20 miles away so don't let location put you off. Highly recommend a trip to their showroom and a chat with their excellent staff.
Mrs M
Jan 15,2022A amazing family run company which always go the extra mile. The whole team from owners to staff to fitters are always polite, helpful and respectful. You get what you pay for. I can not recommend them enough.
Norman Hartley
Dec 16,2021Excellent service and staff. Very pleased with the end result.
Andrea Eichhorn
Nov 06,2021Efficient and calm. Nothing too much trouble. Turned up when they said they would and did a really good job fitting floor covering.
POB1
Nov 05,2021Love this shop and fantastic service. They have items that are different and stock unusual designers with a touch of modern or traditional. Top floor is good for bargains. Since moving to Suffolk we have been able to find everything we wanted to furnish our empty rooms in this wonderful shop so just need to find a space for a lovely table we seen in there last week whist buying our latest piece of art😊.
Keith Brennan
Nov 05,2021Very good company, work very high standard
Judith
Nov 05,2021I have had many dealings with John Doe and have to say they have been one of the most helpful and professional companies I have had the pleasure of dealing with. I cannot fault them. Excellent
Mr John Roberts
Jun 01,2022My wife and I visited the coffee shop today and enjoyed excellent service, very tasty coffee/teas and really fresh pastries/rolls etc. we will be back…………