Book was excessively delayed. When I place an order I expect it to be ready to ship. Why would you list a book if you didn't know it was available Sorry to say, I will not be ordering from you again. Kelly Johnson
Ordered my books, paid what was displayed, got my books when they said. Great experience. A rare find for a company to do what they advertised!
I was delivered fast and the costumer service was always checking in to make sure that I received the textbook I purchase . Thank you very much! Sonia
Delivered with care and as promised. Book is surprisingly in good condition.
Why allow me to use a drop-down menu indicating I wanted to order 18 copies of a book, when 18 copies are not available? Now I have lost 10 days not knowing that you did not have the items for the order to be fulfilled. To have a website that just allows you to see "order processing" and not find any of that out until 10 days later is ridiculous. I tried to find a phone number online to actually inquire about my order with a human and after a lot of digging, I found it. The first phone number I called (after having a message on it that the warehouse shut down in March due to Covid) directed me to a second phone number, which was also out of service. I noticed it was no problem for you to have already charged my credit card before the order was even processed and without you even having the right quantity of what I ordered. Absolutely ridiculous! I will not order from you again.
Great experience
Easy to use and find books. Shipped within 24 hours as promised.
Great condition
The order was shipped even after cancellation
The book was affordable compared to other vendors. It was also delivered faster than other vendors could offer. It’s in good clean condition.
I placed my order and then realized that I had already gotten the book. I tried to get in touch with them to cancel my order but they never answered me and now I have a book to return at the end of the rental period. Super inconvenient but otherwise the ease of use and finding a good deal on the book was nice!
very fast service. got the book within 2 days of placing a request.
I never received my books and have not heard back from knetbooks after multiple emails.
Ships fast and safely
Took forever to get to me and had to email to even get an update
it was easy to order and it’s really cheap compared to other stores :)))
Quick delivery and great price!!’
Thank you for quick shipping!
Couldn’t get ahold of customer service and received no updates. I want a refund.
Katie Vinson
Feb 03,2024yall took over a week, almost two, to tell me my order was delayed. your communication was sh-it.