We use KrispCall as our virtual call center, it has drastically improved our customer relations. It has improved our reputation, raised our sales, and improved our processes. KrispCall has given us the flexibility to handle our services more effectively, allowing us to provide great customer service.
KrispCall has made a big difference in our hospitality, simplifying guest management. The detailed analytics help us enhance our service, and its scalability manages busy periods smoothly. We highly recommend it for any hospitality business looking to excel!
As a travel company our communication requirements are unique and demanding. We need an efficient system for contacting customers, monitor interaction in real time, and providing secure phone numbers. KrispCall went beyond our expectations in all aspects. Tools like IVR,ACD, and call routing have helped to streamline our processes, while real-time monitoring and reporting provide critical insights. Kripscall smooth integration with our existing technology, as well as its secure and dependable communication, make it critical to our operations.
The thing I like the most about KrispCall is the call forwarding feature, which allows me to easily redirect call and ensures I never miss critical conversation. Additionally, the bulk feature is incredibly useful for sending out messages to multiple contact quickly and effectively. These tools improve my workflow and help me stay connected wherever I am.
I have used KrispCall for year and really love it. The price is affordable, and the ability to handle multiple phone numbers using a single services is great.
The company lacks transparency and they keep switching or changing their customer support staff which are chatbots with different names. In one instance, they scammed me by taking all my financial information. They attempted to defraud my account but thanks to stringent account protection mechanisms from my bank account manager which blocked the transaction and alerted me on authorized transactions. DON'T DO BUSINESS WITH KrispCall or they will scam you.
I needed an affordable business phone number and krispcall was perfect fit for my business. It was very easy to setup and chat support was great.
Their chat agent was great and helpful. I was facing issue with setup at the beginning but they helped me to setup my workspace.
Excellent service! The phone number provider company made it easy to set up and manage our business lines. The customer support is top-notch, and the pricing is very reasonable. Highly recommend them for reliable and efficient phone number solutions.
Would give 0 if possible. Try to cancel due to hidden expenses and was told by support chat they couldn’t cancel my account I need to find how to do it on the site which is almost impossible to find. Finally advised o could email their support to cancel and was then again directed to their site. NEVER USE THIS SERVICE, I’m sure you’ll find a better alternative UPDATE RE REPLY Your feedback is not important to them. Feedback was provided to 3 different customer service representatives and ignored in the exact same robotic way. They are trained not to help and just take your money. Look elsewhere
Simple and easy to use. Especially for our group size is not big, no need to do sophisticate analyst.
Prompt service. Thank you.
it got fixed just in time!!!
We've been using Krispcall for a while and find it very user-friendly. We're also very pleased with their customer service team, as they are always prompt and helpful.
Great support. Fast and easy transaction.
Fast responses, helped me with all my questions, solved my issue quickly.
Because of the +31 97 start of the phone number KrispCall provides, I can’t receive texts from the Tikkie app in the Netherlands.
So far, so good
Fast support i like that
Kevin Kim
Aug 06,2024KrispCall live monitoring software has been quite valuable for our team. The setup was quick and simple, and the limitless call recoding features allows us to maintain detailed records. It has been quite effective for both our team and our customers.