I was very impressed with customer service.I was kept informed of the progress of my order and received it promptly within three days.The site was was very user friendly and felt safe even for a nervous internet shopper like me!Thank you Lakeside Needlecraft.
Amazing little business; they processed and dispatched what ordered in a timely fashion, very pleasant to deal with
Easy to order. Received very quickly and it was the product I wanted. Thank you.
SO happy I've found this website. Just placed my third order with them and the bits are always so fast to arrive and great quality. They also have the cheapest place of DMC threads that I've seen anywhere, so I'm always very pleased with my orders. They're also great with email updates of order progress. Would thoroughly recommend!
Over two months to arrived. without any respond to several emails
Their website was really easy to navigate, I found exactly what I'd be hunting elsewhere for. Super quick delivery and good quality products. Will definitely shop here again.
I've never used Lakeside Needlecraft before but I most certainly will again. I needed a large selection of DMC coloured threads to do a special piece of cross stitch and they must hold one of the best, if not the best, selection of this thread. Delivery was very prompt and communication was excellent. Well done.
As always a great service. Prompt, efficient and will always highly recommend you to my fellow stitchers. You have kept myself and others I am sure, sane throughout this pandemic. Thank you Kate and team. Take care and stay safe, Christine, Jersey, Channel Islands
Wonderful service I only placed my online order on Monday morning - by 10 o'clock Wednesday morning I had received my order. The charts I had ordered were beautifully clear and well packaged. I cannot wait to make a start on my new project(s). I was kept informed by email at all stages of the order and I will not hesitate to make Lakeside my 1st choice for my needlecraft supplies in future.
Lakeside Needlecraft are a fantastic company, I use them all the time for my needlecraft supplies and their service is outstanding. They keep in touch with you to let you know at every stage what is happening with your order and orders are dealt with very promptly. I would not hesitate to recommend them. First class service
I have ordered several times now from Lakeside and each time I have received the parcel promptly (UK to ROI), carefully packaged, exactly matching my order and the item description on the website, and with excellent communication from the team. Considering they aren't a huge multinational operation, everything is done extremely efficiently and in a friendly manner.
Fantastic service as always from Lakeside. Especially impressive under the current circumstances.
Well worth the wait. Beautiful designs and beautifully curated by Kate.
Communication is fantastic always got what I need instock. Delivery very fast. Always use lakeside for all my cross stitch needs.
I buy almost all my products from Kate and team at Lakeside Needlecrafts. The service is always perfect and delivery so fast. I get emails confirming the status which lets me know when it has been dispatch and the customer service is excellent.
Quick response and delivery. A brilliant company to deal with.
Excellent goods and service. Thank you very much.
excellant service first package came next day have another package wich has been dispatchedthey keep you updated on orders would recommend.
This is the second order I have done with you, and each time it's been no hassle. You keep me updated about my order all the way. So I am thoroughly happy with your company and staff. Keep us the good work. Regards Doreen.
HC
Sep 30,2020Fantastic range of supplies and very speedy delivery - thank you!