Lancaster Insurance has been providing specialist Classic Car Insurance & 4x4 Insurance for over 35 years. Click here to get a competitive quote today
Had a problem trying to get through the newly installed auto telephone answering service. Thank goodness it eventually put me through to a member of staff. All sorted then very efficiently. Could not get through on line to renew as the system would not recognise my reference number. No doubt when the system settles down it will be ok.
Informative and very helpful service all the way.
Great service, although as to date I have still not received my insurance documents either by email or post
quick and easy to get a quote, no hanging around with "your call is important to us" whilst listening to annoying music. Left my details and they called me back.
The people I spoke with were professional and knowledgeable
Very professional and friendly service, who go out of their way and putting the customer first. Thank-you 😀
All details were clearly explained. Very polite and helpful person.
Crag was very helpful
Would be more than pleased for the staff , they are always happy and very helpful
Clear renewal paperwork, phone call worked a treat, operator was excellent and price not bad. Overall, Great service.
Generally a good experience with Lancaster
First time using Lancaster Insurance after reading the Land Rover monthly magazine. tried other insurers and there price was generally around £90.00 dearer than last years policy. Tried Lancaster and the price was far better taking into account the estimated annual mileage of only 2000miles. The agent (lady) was more than helpful when I queried items or requested some further clarification nothing was too much trouble for her. I have my private car insurance needing renewal next month and I will certainly contact Lancaster again for a quote and hopefully using their insurance for my private car.
english speaking person, answered straight away & very polite went away happy customer
Fiaz was very helpful and easy to talk to.
Very friendly and efficient customer service. Good value for money, premium didn’t go to this year, almost unheard of!!!!
Good company to deal with
THE PERSON I SPOKE TO SIMON WAS VERY HELPFUL WHEN I QUESTIONED THE QUOTATION. HE WAS ABLE TO REDUCE THE PRICE, AFTER EXAMINING WHAT WAS SENT.
The lady who dealt with my enquiry was so helpful and knowledgeable. All sorted in a short time great service and very competable price.
As is usual, the renewal quote was dreadful and although we got there in the end, the journey was painful
Mrs J Price
Nov 14,2024The insurance agent was very knowledgeable and obtained a satisfactory outcome for my classic car cover.