Very dirty toilets
Excellent, fast, in time unless the sea is rough, well organized and kind stewards
The site isn't mobile browser friendly. A big problem for travellers wanting to book on the go. The error messages are not clear. I.e cabin not available is displayed as a system error that requires a call to the office which doesn't help.
Plain and simple, quick response!
Rudest and meanest customer service of my life. Calling me a liar because my porter signed and lost my tickets - mistakes happen I wont blame him or call the police as suggested. I simply wanted tickets cancelled or re printed. A nightmare - please don't use them wasted so much time and 200 euros . No support whatsoever or human behavior. I re buy tickets and open a claim with my bank.
Great Service!
Réservation facile mais il manque des informations sur le lieu ou l'on doit prendre son bateau. Est ce que ces informations vont suivre?
no clear overview on seats, different class, how to select, where located no clear age of kids
No, because you should make it more clear on your website if it is I am all p.m. Not every countries is a 24 hour clock and it is very confusing. Obviously our fault, but we missed our boat at 3:40 "AM"
Easy to book, tickets were delivered by TNT quicker than expected.
Very easy to book!
easy to book and excellent value will use again
Greek ferry websites are not user friendly, yours was the best but could be simpler.
We've used these guys a number of times to book holidays around Greece. If the ferry companies in Greece had better websites and fewer problems paying online (usually why we use lets ferry instead) we would use them instead. Be careful - cancellations do happen and you may be required to rebook again with lets ferry at your expense and pay the lets ferry booking fee again (apparently not something lets ferry consider they have to honour). It is what it is.
Easy website to navigate booking went smoothly
Very easy to use and fast
Linda B.
Sep 22,2017Very helpful and quick delivery of tickets.