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Reviews 197
customer
May 18,2020Excellent website - really user friendly!
AndreasN
Mar 19,2020Excellent and quick services. I'll definitely use it again!!
Christina Fotinopoulou
Mar 13,2020Very easy navigation, straightforward booking process, excellent customer service. I had to change my travel plans due to coronavirus and they immediately proceeded with changing my tickets to open ones as I did not know when I would be able to complete my travel.
EugeniaL
Mar 09,2020I do understand that a business can add some kind of service fees but I have never seen to be added exactly before the 'finalize reservation' button. This is definitely misleading for the users since till that point they see a cheaper price. I think that the customer must be informed for the service fees from the time he/she sees the price.
_xanny 27
Mar 09,2020Excellent! The service was perfect and I would like to thank them all for everything🙏
Maria Petrou
Mar 07,2020Perfect service!Nice website,I recommend it to everyone.
Maria Papagrigoriou-Pirda
Mar 07,2020Excellent service and customer support!!! There was a strike when I was traveling, so I had to change my tickets. The process was really easy and quick!
Ηλιάνα Τσε
Mar 06,2020High-quality service and a great experience! I recommended it to everyone!
Thanos Matt
Mar 05,2020Exceptional customer service!
Peter Nomi
Mar 05,2020From my experience is one of the most helpful and easy platforms for ferry tickets.
costas theokal
Mar 05,2020Fast and easy web page. I booked my tickets so without any issues!
Laura Cadeddu
Mar 03,2020They charge an exorbitant service charge which appears only at the end of the process When I made the reservation I ticked the box for ticket delivery and I mistook the service charge for the delivery charge. I won’t make that mistake again.
MichaJ
Feb 27,2020There was a high service fee charge that I didn't know, until the final step, meaning that the service fee is showed exactly before the Finalize Reservation button. It now makes sense why the prices of this site seem to be lower compare to others. Not sure if this the right approach in 2020!
customer
Feb 03,2020Great service! I messed up dates and a simple email had everything sorted within the day
jenap
Jan 27,2020There was a service charge that I didn't know about until check out. This was unfortunate in my case because I was booking for people traveling with me and I had to make 2 transactions, so I had to pay a service fee twice. I understand why this site was less expensive than others - those other sites probably showed the service fee up front.
Molly Phillips
Jan 12,2020I had a terrible experience with Let's Ferry and would never recommend using them as a company if you can help it. We booked round trip tickets through them, and ended up having to change our return leg. Doing so required multiple emails to Let's Ferry, which kept sending us links that didn't work - by the time they finally sent us a functional link to pay for the change, we'd taken the first ferry leg of our trip. At no moment in any of all the communication we had with Let's Ferry did anyone tell us this would mean we could no longer make any changes to the return leg. But upon arriving at the ferry to take this return trip, we were told we had no tickets and had to buy new ones. Afterward, I emailed Let's Ferry almost a dozen times to explain what had happened and ask to be reimbursed, but they refused to help us in any way.
Antonio
Jan 10,2020Sono piacevole . È stato tutto perfetto . Grazie mille
customer
Jan 09,2020EASY AND FAST
customer
Jan 09,2020Very good. Would have been nice if the tickets were emailed to me rather than having to pick them up.
customer
Jun 02,2020mrs Despina was very helpful :) as always !!! thank you