Both ladies were so helpful at the Pflugerville location!
Tatiana’s service was excellent!!
Life Storage is a joke had it for three months they went up on my rate without telling me I’ve only been a day or two late they charge me $20 and now having financial difficulties. I’m late eight days and they locked me out. How ridiculous is this!!!!!
What a breeze to rent the space here at Life Storage! Special thanks to Whitney for all of her help and information. Highly recommended! A+!
The lady was awesome went the extra mile to get it done. Nice units clean property. It was an amazing experience. I have some mental health and she went above and beyond to make sure I understood everything. I happy I called them.
Great customer service, clean storage unit.
Kyle went out of his way to make me feel welcome and his attention to detail saved me money.
The manager Wanda was soooo professional. So knowledgeable about the storage units. I am so glad I came here
Jasmine was fantastic
I needed to rent a space for my son in Louisville and I'm out of state. Danielle at Life Storage at 201 E Market Street in Louisville was amazing. She helped me through the paperwork over the phone and even called back to let me know that I was successful. Kudos to Danielle and thank you for your incredible customer service.
We rented a space to park our RV from Life Storage today. The property is new, spotless, and secure. The process of renting the space was quick and easy. Our customer service representative was knowledgeable and kind. Which is head and shoulders above the service I have received anywhere else this year.
Simple and Easy
Jenny was amazing!! Very helpful and knowledgeable. Very professional!
Great Staff, Professional and Friendly. Bill and Lee are the best. Highly recommend
Wonda, a wonderful employee made the difference. I have never rented an off site storage space, i had many questions, Wanda took the time to work with me. Ginny
I loved the manager give me i nice price super descuesto muy amable very frendly she understand my situation Recomendado 1000% Thank you
Tausha was WONDERFUL! She answered every question we had with patience and knowledge. She guided us through each step of the process and make sure we didn’t have any questions left unanswered. She even gave us information. We hadn’t thought of. She showed us where the security cameras replaced, she let us screenshot the map she let us do a practice run through to make sure we were not confused about the access process. She made us feel very confident and comfortable that our car is safe and secure. We are thrilled with our experience.
Matt was a great customer service and friendly. He explained everything into detail.He made us love the place. Can't wait to recommend to my friends.
This is a new facility and the guys are still working to put the whole office together. They were helpful and professional - a pleasure to work with!
Brian Howard
May 13,2023Upon reserving a storage unit, I received a call to come tour the facility. I went in and was greeted by a friendly face. I was given the tour and was helped with finalizing the rental, signing up for the app and using the gate keypad. I would absolutely refer this facility to any friends looking for a storage unit, based on my experience with the staff, as well as the condition of the facility.