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Get the internet you deserve!
Think all internet is the same? Think again.
At Lit Fibre we believe in doing things properly, from the speed and reliability of our internet to our Customer Support team.
We're bringing ultrafast full-fibre broadband to towns and communities throughout the UK, with symmetrical download and upload speeds and packages to suit every household.
Plus, no mid-contract price hikes. Ever!
It's time to wave goodbye to slow speeds and buffering and say hello to internet done properly.
Get Lit Fibre
Reviews 885
Barbara Reeve
Aug 20,2024Prompt reply to my phone call. Spoke to a real person. Issues sorted by Ian promptly.
Mr alan block
Aug 20,2024Arranged my renewal with Nick, easily done, and am happy with the new contract details.
Joe Obeng
Aug 20,2024Great service!! understood my requirement as my contract is up for renewal. I’m a happy customer :D Would recommend!
Malcolm Imhoff
Aug 20,2024Really knowledgeable and helpful assistant not only solved my problems but made a suggestion that I would never have thought of, creating another WiFi network, and did it for me.
ALAN BIRD
Aug 20,2024Great service issue resolved over the phone very quickly. Thank you
Caryn
Aug 19,2024It was the engineer I Iron who made the experience great. He was very courteous and knowledgeable and fixed my problem quickly.
Andres Novo Nunez
Aug 19,2024Very fast customer service response, information is clear and transparent, which is fantastic these days!
John Thompson
Aug 19,2024Very easy to join
Iwan roberts
Aug 17,2024Alex was great with a technical Qu on modem/router setup prior to instal
Mr. Robert Wright
Aug 16,2024Many thanks to Iro for sorting the new contract and making sure my next payment (tomorrow) is on the new rate. Happy with the new deal with Lit.
Katy
Aug 15,2024The best customer service I’ve ever received. A named person on the email response (Alex) who called at the exact time I had requested and saw through full resolution of the issue within a couple of hours of making my query.
Vlad
Aug 15,2024Good service and help and werry good comunications whit costumer service.
Brian
Aug 14,2024Speedy internet, great service. I had some problems setting a custom DNS server, Alex quickly and clearly helped with a solution.
Thomas Day
Aug 14,2024Brilliant customer service picked up my call in under a minute answered all my questions perfectly and even when I accidentally ended the call they rang me back !! Thank you Rex
Ben Howe
Aug 13,2024Ive had no issues since being with Lit Fibre. Just as my contract was about to run out (which i had forgotten about). I had had a phone call to tell me and let me know that they could do a new deal at a cheaper rate. Cant fault there customer service. Great company. Would highly recommend.
Mark Appleton
Aug 13,2024Very helpful. Great service
Richard Snow
Aug 13,2024Internet service is good, been with them since them came to town. No loyalty when it comes to renewing, retention team non existent with no will to price match. cut my service off 2 weeks before requested date and been unless in helping to reconnect
Mark
Aug 11,2024Helpful and professional
Jacqueline Ingram
Aug 10,2024I love LIT Fibre and wilol stay with them. Thank you Lit Firbre!
Marianne Leonard
Aug 20,2024Ian was very helpful today in answering all my queries