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Lit Fibre

Hosted by David Simmons

4.5 (885 Reviews)

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Get the internet you deserve!

Think all internet is the same? Think again.

At Lit Fibre we believe in doing things properly, from the speed and reliability of our internet to our Customer Support team.

We're bringing ultrafast full-fibre broadband to towns and communities throughout the UK, with symmetrical download and upload speeds and packages to suit every household.

Plus, no mid-contract price hikes. Ever!

It's time to wave goodbye to slow speeds and buffering and say hello to internet done properly.

Get Lit Fibre

Reviews 885

4.5

Out of 5.0

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Dawid Galus
Jul 31,2024

Good customer service . First class service and good deals.

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Luc Le Corre
Jul 31,2024

Great installation from Lit engineering Chris I. and so far the Lit Fibre 500 is ace. Very fast up and down speeds… highly recommended.

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Jigna Giga
Jul 31,2024

The engineer Chris I was fab at keeping me informed on what was happening and what he did. The installation was clean and efficient and he tidied up as well. Very good service

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Mr Argyle
Jul 30,2024

From order to installation my experience has been exceptionally good. Daniel showed his experience and initiative throughout, whilst maintaining first class communication skills all the time.

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Michelle Gough
Jul 30,2024

Fast response and speedy diagnosis, and arranged for an engineer to attend at the earliest available time.

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Ben C
Jul 29,2024

Very easy to arrange installation of full fibre broadband and the representative I spoke to was helpfulfriendly and explained things fully but not in a complicated way.

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wendy
Jul 29,2024

Always helpfull and quick in answering questions and messages

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FB
Jul 29,2024

Chris. I came and installed our fibre internet today. Very professional and everything was amazing.

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Wladek Forysiak
Jul 28,2024

Great service from Colin & Ryan: punctual, swift, knowledgeable, personable.

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Kyri Koni
Jul 28,2024

Great and easy experience, the engineer explained everything well, no problems with the installation and the Internet was working immediately. Very happy.

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Brett Pettitt
Jul 28,2024

Fixed my problem within a minite

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ASHLEY PARADISE
Jul 27,2024

excellent service

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AC
Jul 26,2024

Great customer service and reliable internet

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Sophie Cudlip
Jul 26,2024

Brilliant service.

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Wicks
Jul 25,2024

Luke B did a very neat and quick job. Luke was very clean and tidy and ensured we were happy during the installation and with the completed job. He took time to explain everything we needed to know and showed us how to upload the software. The speed test showed the upload and download speeds are a bit faster than stated. Overall very happy with the service. Additionally we got a months free due to being recommended by a neighbour. Would thoroughly recommend Lit to anyone who wishes to have fibre internet access installed.

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Gavin Davis
Jul 25,2024

Good customer service

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John Wright
Jul 25,2024

Had problem connecting my printer Rang Lit lady agent sorted it very helpful

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Kate Johns
Jul 25,2024

The guys Colin and Ryan who came to install were excellent. Great communication, clean workers and very swift 1 hour from start to finish and checked that I could get online before they left. So the 5 stars are for them. The same could not be said for the person I spoke to on customer services who ignored anything I was saying, didn’t know what was going on with the appointment and was about as much help as a chocolate teapot.

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Sharon Watkins
Jul 24,2024

Just renewed with Lit Fibre. I have had a good service for last 18th months... competitive pricing. Customer service is good.

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Phil
Jul 24,2024

We've just finished our introductory offer and have changed to the recommitment tariff. The customer service agent Ian was very helpful in explaining our options that will only cost us an additional £2 per month for 24 months. Since our LIT service was provided we have only had one outage which was dealt with within an hour by the tech support team. LIT not only provides a very competitive price for the service compared to Sky and Virgin, but the company also supports local ventures including one of our Town's music festivals. A real community support company. Well Done.

0330 460 4610 [email protected]

15 Bedford Street, WC2E 9HE, London, GB

http://litfibre.com

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